Muscle Maker Grill

I went here about a year ago and was really disappointed with my experience.   The food was mediocre at best and the service was not very good.  Recently, I decided to give this place a second chance.  

I went here during my lunch break and ordered an mmg wrap.  To my surprise, It was actually really good.. The sauce that was on the wrap was really flavorful and had a nice subtle bite to it and the chicken was pretty tasty.  I especially liked how the tomatoes were diced and not really chunky like last time. Overall, the food was great and the service was much better than before.

Simply put, it's just not good. The guy behind the counter was not downright rude, but I would say that he was indifferent. To add to the apathy, and you can call me old school for this, but customers should be called sir, ma'am, or miss, etc., not boss or chief, both of which were used during this visit (not rudely, but still...)

The best way to describe the food (we both had a pasta-chicken dish) would be to say that it was like av over-microwaved TV dinner with extra, extra salt. I thought that it was just me, but the person that I was with felt the same about their meal. The food was so hot, there was no way that it didn't come out of a microwave. Seriously, you will be more satisfied with TV dinners.

There might be some locations that do better with customer service, but with most chain places offering the same stuff from location to location, I doubt that the food is any better at a different place.

Well, I have mixed feelings about the meal I had here. I had the Rocky Balboa wrap which was generally good, maybe grilled chicken and meatballs was not really meshing the way I expected. The staff however was very nice and even handed a buy one get one free lunch card if you brought a friend on your next visit.