Harold's Chicken

I love me some Harold's, but this Harold's is my favorite.  Harold's chicken has a good reputation, anyway.  They just know what to do with that chicken.  The last time I was there it was crowded, but I didn't mind the wait. I have never waited more than 20 minutes.  I ordered a half white with extra slaw.  I asked for salt, pepper, mild sauce on my order and on the side.  I have no idea what's in the mild sauce, but it's addicting.  They cook the chicken to order and it's always piping hot.  I always rush right home (I only live about a mile from the restaurant), open my bag and get my a Barq's root Beer to go with it.  To my surprise, I had two extra wings in my order.  I love this place and the service has been really good.  I have been eating Harold's for almost 50 years and all of the locations are good, but I like this one the best.  My nieces who used to live in Chicago always get there Harold's orders whenever they visit, to carry back home.  They live in California and Atlanta, these days, but you can always find them at a Harold's Chicken Shack whenever they visit.  If you have never tried harold's, you just have to and don't forget the mild sauce.

Customer service is not a staple at any Harold's location, but this one is particularly bad.  Rude cashiers act as if they are doing you a favor by taking your order.  Calling in your order is a waste of time, because you'll still wait 30-45min upon arrival.  Not to mention, the chicken can't compete with the other locations.  The chicken isn't seasoned properly.  I would suggest retraining the staff, but I'm certain they were never trained to begin with..

I have lived on 35th street for about 10 years and was so excited when this Harold's was built. The food is very fresh and tasty and unlike one reviewer has said the staff is always friendly (not everyone in the neighborhod gives them attitude.) I will continue to come to this location for its convenience, food, and its atmosphere!