KFC

Reviews & Tips

• 0

  Terrible, terrible, terrible. We went here today for dinner and was not impressed. Bad service. Only 1 out of the 8 drinks they offer worked. Place was hot, not very clean, and the people working there were not telling people ordering that the drinks were not available.

  Review Source:

  Posted on 12.23.12 Heather K.

  • Report
• 0

  I just finally called to complain to KFC Customer Service about this location.  I mainly only go to KFC for the pot pies and this location NEVER has any.  They always say they are out of pot pies.  Well then take it off the menu or ask management to order more.  If you really run out like that then place your next order for more.....but I doubt that is the issue.  Probably too lazy to make that on top of the chicken that you never have ready either.  This location just plain sucks.  Even Waukegan and Zion have better service and quantity...this is "Gurnee". Step it up people....

  Review Source:

  Posted on 11.26.12 Christina S.

  • Report
• 0

  I wanted fried chicken like nobody's business, so it hit the spot. The service wasn't bad either. We had to wait extra for them to finish up a batch of chicken and they threw in some extra biscuits for the wait. It was greatly appreciated.
  
  The secret ingredients still taste the same, but I think they cook it differently or are using much inferior chicken than when I was young. It just didn't hit the spot the way it used to. The skin was almost soggy instead of crispy. I was sad.
  
  This will do the trick if you're in a hurry and need a quick chicken fix. I still think the chicken is OK, but not as good as it used to be. The biscuits are nice and the boxed potatoes weren't offensive. I still don't understand the whack-n-cheese.

  Review Source:

  Posted on 08.13.12 Ericka A.

  • Report
• 0

  This place is a complete joke.  I think the whole staff is dysfunctional.  I went there a week or so ago and went through the drive through.  I waited at least 10 minutes from the time I placed my order until the time I reached the window.  There were 3 cars in front of me if I remember correctly.  Once I got to the window the cashier didn't know what I had ordered and I had to place my order again.  I had order a 3 piece extra crispy and was charged for a 2 piece.  I waited another 5 minutes before the cashier came back and informed me they didn't have any extra crispy chicken.  By this time I was boiling mad, lost my temper, yelled at the cashier and demanded my money back.
  I went again tonight (second mistake in two weeks) and they botched my order.  They fooled me twice.  Shame on me.

  Review Source:

  Posted on 05.29.12 Roger T.

  • Report
• 0

  Ring the bell if you received great service!
  
  This is a combination Long John Sliver's and KFC.  A group of us went there before we headed into Six Flags, and it was both cheaper and superior to any food I have ever purchased at Six Flags.  For that fact alone I have awarded this location an additional star.
  
  Other than the location, this is pretty much a straight forward KFC/LJS.  They have a self service soda fountain, so refills are readily accessible.  The restaurant combination affords some interesting condiment opportunities.  The honey mustard and chicken planks were a pretty solid combination, but I steered clear of the famous bowl plus cocktail sauce combination.
  
  Another advantage is the LJS bell by the door.  Ignore the sign and ring the bell regardless of the level of service you receive; you just ate at a KFC/LJS.

  Review Source:

  Posted on 09.28.09 Nolan F.

  • Report
• 0

  I went here for a quick lunch. It was very disappointing. The chicken was hard and old... All the dine in trays that came up looked so good, but the to go food was raunchy, once you leave the building that's when your in for a stale surprise. For this to be a tourist town and Great America right here this was the worst place that i have eaten in a very long time. If you come here have them cook your chicken fresh or you will be disappointed at your old, hard, stale chicken.

  Review Source:

  Posted on 05.27.09 Keyah H.

  • Report