I'm sure many other restaurants in this area appreciate your patronage. Â The Pour House does not. Â They did not honor their own Yelp coupon saying it was a "holiday" because of the street fair. There were no signs posted regarding this, and per the coupon, we were not attempting to combine it with any other specials or offers (because there weren't any).
In reality, the coupon would have only amounted to a few dollars. Â But that's not the point. Â When a manager incredulously tells you "this is the only day out of 365 that we don't accept coupons," you really question their integrity, and that of their establishment. Â
Otherwise - food was passable, service was barely sufficient and noise, on this Sunday afternoon, was way too high as most people had to shout across their tables above the blaring music.
As the manager proudly pointed out, "we're a regulars bar." Â All others need not apply.
Went to Nyack today on a fluke and coincidentally the street fair was going on...yay! I love street fairs!!!!! Â As I was walking around, someone who worked at the pour house gave me a menu with a coupon attached to it for a free appetizer. Â The menu looked pretty decent so my boyfriend and I decided to give it a try.
When we got there they put us at a table right next to the door and since there was outdoor seating because of the street fair, servers were going in and out letting all the hot air in. Â Funny thing about this was that there were tons of tables in the back where it's at least 20 degrees cooler. Yes, I could of asked to move but we already ordered, which brings me to my next point.
Half the stuff that was on the menu that was given with the coupon was not on their normal menu!!! Â Wound up ordering a bacon cheeseburger which was actually really tasty. Â Probably the best thing about my visit.
Waitress was nice, but she was kind of slow. Â The one thing that really annoyed me was when she finally came back to pick up the credit card after dropping off the check, she took an order and went to another table before running the card, making us wait even longer. Surprised she didn't lose it in the process.
Overall, there are probably so many better places in the area, so I don't think I will be returning anytime soon. Oh and I also didn't use the coupon.
THEY LOST MY CREDIT CARD AND BLAMED IT ON ME. Â MORON BARTENDERS.
I was surprised that the bartender, at 6pm on a Sunday night, with only 3 other tabs going, could somehow find a way to lose my friggin credit card... but somehow it happened. Â
I opened a tab with my card, we had 2 rounds of drinks, I asked to close out the tab... and then the fun began. Â He said he couldn't find my card. Â I laughed and said OK please look again since I gave it to you when you first took our order.
He looked for about 2 minutes and returned to say "No disrespect, but I don't have your card." Â Haha that's fun to hear from a 21 year old moron who clearly has bartending and customer service down to a perfect science. Â I asked why he would give us 2 rounds of drinks if I never gave him a credit card... and all that got was his face to turn red.
We watched him and his younger, highly-experienced manager mumble quietly to each other for about 5 awkward minutes... Â occasionally poking around the register for my card. Â Never really apologizing, but instead asking me to "check my pockets".
Ultimately:
1) We left without paying. Â
2) They were left convinced it was an elaborate scam to get the 4 of us free cheap drinks on a Sunday night like a bunch of wandering gypsis.
3) I will get my new business debit card conveniently in 4-5 business days.
Thanks moron bartender and moron manager of the Pour House!!! Â Good luck with your lives. Â Not sure how you've made it this far so successfully.