Papa John's

Poor service. I know I shouldn't expect much, but still.
Called in at 12:30 am and the delivery time was supposed to be 40-50 min. 90 min later - no delivery. No explanation
Now i dont need the food so when I called to cancel my order, they told me to keep the food for no charge. So, when the food FINALLY arrives: they tell me that they can't really give me the food. What the #%@! is going on? At least get your apology right!
Disappointing.

It takes a lot to get me to comment, but I had such a great experience with this Papa John's location, I had to comment.  Even though there was some confusion around the timing of my large order, everyone was extremely pleasant and the issue was sorted out without Incident (at least to me).  It was a huge relief because I was ordering food for a big group and the food arrived exactly on time, the delivery person was helpful in bringing the pizza into the building, and the pizza was hot and delicious!  Thank you Papa John's on Cermak - we will order from you in the future without question.

Just wanted to join the chorus of people who have had problems with this location. Ordered for carryout, walked into the store 30 minutes later and they had not even begun to make my pizza. I asked how long it would take to make, and was told "about 5 minutes." 15 minutes later I received my order, which was just 1 large pizza. Terrible service, and employees in the store seem to have no clue how to make it better. The pizza was still pretty good though, so I'm giving it two stars.