Pizza Hut

Horrible service on the 2 or 3 occasions we've gone here.  At first I thought it was just a fluke but upon repeated visits the service just got worse.

To be clear, the staff is pleasant and polite overall.  But, the pizza is not typical Pizza Hut, pizza.  The dough is usually flat (it doesn't rise at all) which makes the pizza gamey and slightly disgusting.  Also, the pizza is almost always over or under cooked and never really just cooked.

Lastly, I never get a correct pickup time.  On multiple occasions they have said "15 minutes" and when I arrive 15 minutes later I often have to stand around and wait another 10-15 minutes for my order to be done.  I don't mind waiting-I'd rather be waiting at home so if it going to take half an hour then just be honest and say so.