Focusing exclusively on food taste and quality, value, and drive-through service, this is a 5 star fast food restaurant.
I've never actually gone into Portillos to eat because the drive-through experience has always been enjoyable, easy, and relatively quick. The primarily younger kids who almost always take your order outside (whether it's 0 degrees or 100 degrees) are always polite, professional, and friendly.
The food itself is impossible to beat for the price:
* The Big Beef Italian Beef sandwich with giardiniera is the best that I've ever had, and I've consumed a lot of different italian beef sandwiches. The meat is always flavorful, never dry, and the bun always has just the right amount of the beef's juices!
* Their hotdogs are equally as delicious, high in quality and rich in flavor. Â
* The Grilled Tuna Sandwich is amazing. Tender, juicy (watch out though, it tends to have quite a bit of flavorful juices which can leak from the bag into your car, lap, etc). Request that they wrap it in a plastic bag if you're ordering from your car to remedy the issue.
* If you're into french fries like I am, then you will not be disappointed with their french fries. Not the best I've had, but still very good.
* Finally, if you have absolutely no respect for your body, the chocolate cake is probably the best I've ever had.
You seriously cannot go wrong with any of the aforementioned menu items. The drive-through line is ALWAYS packed at dinner time for a good reason: Portillos is amazing!
My cousins said I needed to try a real Chicago hotdog so we went to Portillo's. I got... the hotdog. The only thing different was the sports peppers ingredient. I put everything else when I make my own hotdogs at home :|. The hotdog was just okay for me.
I was sad 'cause the hotdog was all hyped up. I wanted to give this place a second chance so my cousin and I got the Italian beef. I was so hungry that I inhaled it. My hands were dripping with gravy. I guess that means it was delicious.
I'd go here again if I was in town but I'd get the Italian beef instead of the hotdog.
I like how the staff rhymes the receipt numbers like "number 52, just for you!"
Love, love, love, love the...
1) Delicious food
If you had to get 1 item on the menu by all means get their Italian Beef--juicy and tender thinly sliced beef on a soft yet crusty loaf of French bread. Â You get an option of getting no juice aka DRY; some juice aka EXTRA GRAVY; drenched in juice aka DIPPIED OR as I later learned juice on the side if you prefer to dip your sandwich as you eat. For an extra charge you can get a choice of either sweet or hot peppers. I ordered my sandwich with Extra Gravy and hot peppers: EFFING DELICIOUS. Â
Aside form their Italian Beef, I've also thoroughly enjoyed their chicken caesar salad. I have yet to try their hot dogs which my cousins, who live in Chicago, swear by.
2) Clean and casual atmosphere
The decor at this Portillos is an interesting cross between a 1950's diner and Buca di Beppo--very family friendly and can easily accommodate large parties.
3) Bargain prices
There's a wide range of price points with no one item costing more than $8.
Apparently there's are 2 locations in CA: Buena Park & Moreno Valley...will need to make a trek out there OR make another trek out to the Chi :)