Its a Subway. And just like any Subway, your experience can vary wildly. I've had good experiences here and I've had bad experiences here. The latter probably more likely than the former.
Depending on which "sandwich artist" you get, you can be greeted by someone that clearly does not give one-half a crap about their job and have that reflected in your meal.
Why do I keep coming here? Convenience. If I have 10 minutes to grab a meal... $6 at Subway can get the job done.
I guess I can give some credit for the size / cleanliness of the location. There's usually an open seat if you are looking to eat on-site. Even a couple cushioned armchairs if you are lucky.
I come back mainly because you have cheap food and it gets me through the day. That, I thank you for.
You lose one star because you yelled at me because I couldn't hear you when you were hiding underneath the counter. And don't ask what me what I want when there are a bunch of people in between us; because I have to yell back, probably into someone's ear. That's not cool.
You lose one star because you don't listen to what I'm saying. I asked for a little giardiniera (I even gave the sign language of something little with my thumb and index finger). They give me 2 huge scoops of that. Ugh. I ask for EXTRA black olives, they give me 3 black olives. What's up with that?
You lose one star because you only give me 1 napkin. Have you ever eaten a footlong meatball sandwich with 1 napkin? I'm scientifically impossible. Whatever.
The thing I hate most is that I'll be back because you're so conveniently close, cheap, and healthier than McDonald's.