Ok my review was better than this (not to say that my review was all that great to begin with). The food was ok but the service tonight man oh man it was the worst. I ask for one thing & get something else make a request & that's ignored & they do what they want. All this & I have to pay for it :(
I'm going to avoid this one for awhile & please don't get "hyniece" as your waitress. With a name like that I should have known she'd be crap.
This used to be my go to WH since it's basically the first one (across the street from the origonal site and museum) but when I went yesterday the service was super slow and the place was a mess with standing water on the floor.
I love WH and I don't expect them the be spotless, but this place was a real mess and none of the staff seemed to care.
This Waffle House has changed allot in the past years, and if you haven't been there in the past 6 months, I'm warning you, don't bother EVER coming back here again. Yes, it's gone that far down hill.
In the last month I've experienced some of the worst possible service here. Here are a few:
HAIR IN FOOD
OVER PRICING EVEN THOUGH THE MENU IS STILL ON THE TABLE
BRINGING OUT THE OPPOSITE OF WHAT YOU ORDERED
RUDE SERVICE
DIRTY TABLES
SLOW SERVICE
AND BEING COMPLETELY IGNORED BY THE WAITRESSES
Honestly last night takes the cake, though they are always rude and slow.
-First the waitress makes us wait to take our order, because she's out smoking.
-Second when she brings over my water she spills it all over me, I swear she must be a magician because magic must have been involved to push the glass over in the manner she preformed. I start cleaning up the water with napkins and my dress is already soaked. My mother and I our so exhausted that we just laugh and don't get mad at her. We tell her everything is okay...but guess what she's not sorry for spilling the water but pissed off at our laughter...the nerve
-It took the cook over 30 minutes to make my omelet... the restaurant was almost empty. so I just sat there drinking my nasty coffee (thank god she didn't spill that on me) Finally when my food comes out, it;s mediocre just like always.
- I ask our waitress for some water at this point, in a new glass because it spilled on the floor (her fault) and the only thing in it is the ice that I cleaned off the seat. She looks at me for 30 seconds like I'm speaking German.
-The waitress ignores us for the rest of the experience and goes outside to smoke, she's gone for 25+ minutes and we never see her again. So all the customers start complaining and pitching fits.
- NOW HERE'S THE WORST PART!! My mom asks the cook or whatever she is, for some water, (at this point 2/2 waitresses are outside smoking or whatever) and the cook just wobbles by and says "Eh...I'll get around to it" She doesn't get us water and goes outside with the waitresses. Now the only people in the restaurant are the customers and the workers stay outside for 10 minutes.
We shouldn't have paid for our food at all, but we did, at least we didn't tip, not like the waitress was inside anyways.