I am having major issues with this location, and after speaking with the manager twice, am left even more frustrated. Â
I ordered food today for myself and 3 co-workers. We love Wing Stop, and actually order it almost once a week. Today when I called, I asked if we could split the order 3 ways and was told that it would be a problem. However, when I looked at my credit card statement today, I saw that I was charged not only for my part of the split bill ($13), but I was also charged for the total ($40). This is not the first time I have been charged twice here, in fact it happened a few weeks ago. When I called, the manager seemed annoyed and said he didn't have time to take care of it now, but would call me back. That was at 11:30 am. It is now 7:30 pm, and I called back and the manager was beyond rude. He told me that he had too much to do to take care of my problem, and would tomorrow. Then he proceeded to tell me this was my fault to begin with for splitting the bill, that this is what I get. Then he ended the conversation.
I am so beyond frustrated and appalled and the lack of customer service. I actually work in a management position, and what I experienced today was ridiculous.
I was drunk in the viagra triangle (I hate that name by the way as I prefer Gold Coast) and needed to eat real quick before I cabbed my drunk ass home. I had no idea there was a Wing Stop right here and the first thing I thought of was the Rick Ross line in his "MC Hammer" song from his Teflon Don album. "I'm thinking Wing Stop, fiending lemon pepper I got my thang cocked" I actually walked in quoting that verse and the staff was like hell yeah!
I ordered Hawaiian and lemon pepper along with fries to go. I was so hungry I started chomping on the fries in the cab. These were some delicious, garlicy style fries. They were just about gone when I got home. The Hawaiian wings were delicious and the lemon pepper was subpar...thanks for that Rick Ross. Definitely will be a go to spot whenever I am in the area, drunk or sober.