I am having major issues with this location, and after speaking with the manager twice, am left even more frustrated. Â
I ordered food today for myself and 3 co-workers. We love Wing Stop, and actually order it almost once a week. Today when I called, I asked if we could split the order 3 ways and was told that it would be a problem. However, when I looked at my credit card statement today, I saw that I was charged not only for my part of the split bill ($13), but I was also charged for the total ($40). This is not the first time I have been charged twice here, in fact it happened a few weeks ago. When I called, the manager seemed annoyed and said he didn't have time to take care of it now, but would call me back. That was at 11:30 am. It is now 7:30 pm, and I called back and the manager was beyond rude. He told me that he had too much to do to take care of my problem, and would tomorrow. Then he proceeded to tell me this was my fault to begin with for splitting the bill, that this is what I get. Then he ended the conversation.
I am so beyond frustrated and appalled and the lack of customer service. I actually work in a management position, and what I experienced today was ridiculous.
I was drunk in the viagra triangle (I hate that name by the way as I prefer Gold Coast) and needed to eat real quick before I cabbed my drunk ass home. I had no idea there was a Wing Stop right here and the first thing I thought of was the Rick Ross line in his "MC Hammer" song from his Teflon Don album. "I'm thinking Wing Stop, fiending lemon pepper I got my thang cocked" I actually walked in quoting that verse and the staff was like hell yeah!
I ordered Hawaiian and lemon pepper along with fries to go. I was so hungry I started chomping on the fries in the cab. These were some delicious, garlicy style fries. They were just about gone when I got home. The Hawaiian wings were delicious and the lemon pepper was subpar...thanks for that Rick Ross. Definitely will be a go to spot whenever I am in the area, drunk or sober.
not sure why everyone's hatin.
even though i've never tried the wings, the chicken strips and the different rubs are unbelievable for the price.
the spot is kinda sketchy. but if your looking for some pretty fresh fast food this is the real deal.
not to mention the trippy coke machine is a must see.
Yuck and no. I'd give them a 3 if I was drunk but I don't think you could pay me to eat here again, ...unless I was drunk (you could give me a piece of bread and ranch dressing and I'd give you a 5).
My reasons, they place is nice, just opened but the food just sucks so hard. The fancy ass coke machine is a nice touch and the french fries were actually pretty good. Other than that, it made me sad. I was expecting really good wings, what I got were heated up Tyson Chicken wings. If you're not going to serve something good, then just go ahead and take it off the menu, they were no better than if I had gone across the street to Jewel and picked up frozen boneless wings.
The garlic paramasean tasted sketch and the regular spicy (not atomic) sauce was ok I guess. The blue cheese dressing tasted like the one that you get from bolthouse farms yogurt version, also made me sad.
Apart from the 4 people behind the counter that looked like they weren't doing anything and the 1 girl who rung us up who asked us twice if we were doing okay when she was walking around the tiny restaurant (good on you chica, and she was really friendly at around 4-5ish) I would never want to come back here.
Also, please invest in napkins or a paper towel holder. How the hell you gunna have a bomb ass coke machine and then have paper towels just chillin' right there.
It's not really the service because it's fast food, it's the food, yo food ratchet, get on that.
I hate to rag on this place because their manager/owner does seem interested in providing a good experience, maybe I just had a dud experience?