I've been here several times since it's very close to where I live and I've experienced exactly the same things each time. The service was extremely slow and the bartenders were rude when they finally got around to  acknowledging our presence even though there were only a few other customers.
Review Source:Karen Lawler, Manager . . . treated us like celebrities on  Friday March 4th.  This little hidden gem is next to the Courtside Grille with pool tables, dart boards.  Above all, the staff is just amazing.  This place doesn't have a web presence  and we all need to spread the word and help this hidden gem grow.  Say hi to Karen from Mark and have a cocktail for me.
Review Source: