It pains me to do this. Â Sigh. Â I will preface this by saying I WILL go back here....because this place to me, is awesome by all accounts with one exception THUS FAR....and hopefully this will change for the better - but the food crimes being perpetrated here must stop. Â I know what you are saying - if the food is that bad why go back. Â Answer: Â none of the food here is "bad", but it is being prepared by bad cooks/chefs. Â Hopefully Mgmt. takes note of what I am about to say.
Customer service here is great, the staff is always friendly and goes the extra mile....the kitchen however - oh boy....things need to change...or there will be.....trouble.
This was my second visit and my first ordering a dinner entree. Â After my first visit for a late night snack at the patio bar where I had wonderful service from Howie the bartender, and had some phenomenal quesadillas....my friend had the southern fish sandwich, which was great as well. Â Fast forward a week or so, and I convinced 9 of my friends to come here for dinner. Â A 10 top....not too shabby for business. Â Honestly, 2 or 3 will probably never come back. Â Here's why: Â A friend ordered the fried chicken dinner. Â As it came out, I knew there would be issues - the batter was dark brown, not golden brown as it should be - indicative that the oil fryer heat was up too high...this translates into burned outside, RAW chicken inside. Â Sure enough, raw chicken. Â Food crime. Â As Gordon Ramsey would say, "You coulda killed somebody".
Not as bad of a problem were my "House Dry Rubbed Pork Spare Ribs....with Turkey Collards and Smashed Potatoes." Â I am a Memphis BBQ fan, dry rubbed, with sauce on the side. Â This type of BBQ rib has a dry rub (visible on the rib mind you) consisting usually of brown sugar, onion and garlic powders, black pepper, cayenne, and the like. Â These ribs had ZERO dry rub on them. Â I asked our server Angie (who was great and friendly - hats off to her) to ask the cook what has happened here. Â Some other people at our table also ordered these....no rub at all. Â They were cooked wonderfully with great smoke flavor but do NOT advertise dry rub if there isn't going to be any. Â Angie came back from the kitchen saying they put some on, but lightly -- there is no such thing. Â Dry Rub is dry rub....it covers the entire rack. Â Also, a big BBQ Faux pas, they left the membrane on. Â I know, to each their own opinions on smoked ribs, but the membrane should be removed. Â
I was looking forward to my turkey collard greens.....WOW....the salt - Oh the salt. Â Almost inedible. Â So it seems in the kitchen anyway, there is some learning to do. Â Too much salt here.....ZERO seasoning over there. Â These are quick fixes for my dinner issue - and the food will rock once that is fixed. Â The chicken issue though, is culinary 101. Â The bigger the chicken pieces, the slower you must cook it. Â Dropping it into oil 100 degrees above where it should be does not cook chicken faster - it destroys the batter you spent all morning mixing and dipping....and results in raw chicken being served to guests.
I wanted to give 4 to 5 stars but the chicken issue cannot be ignored or factored in no matter how much I want this place to succeed. Â
Grand Opening is Feb 1st....tomorrow. Â Hopefully, once they start getting more tables for dinner and the kitchen gets used to the equipment, they should start getting into a groove. Â This place has alot to offer, three full bars, a nightclub separate from dining area, an open patio bar area (when the weather is nice) and great staff. Â
Again, I will go back - they WILL fix their problems.....right Gunslingers...? Â I know you will. Â The friend chicken dinner is my next target...I'll order it with hopes they fixed the issue.
See you soon.
YELP!!!