Mugs 'N Jugs

Mugs and Jugs has gone through many changes. It used to be a great place for REALLY good wings, not the case anymore. The food has become a bit low grade and if you get take out it is rarely if ever correct. We will mostly likely stop eating here although it used to be a regular spot for us. Just not very good anymore.

This place is miserable, the management is horrible and would always avoid me at all costs.

We were here for a pay per view and all of our "hd" tvs were displaying the standard definition version of the show which was 10 seconds ahead of the audio being output!

The event was unwatchable. Everytime I tried to talk to the manager he would scurry away and let the lower level guys say "let me go tell my manager" but wouldn't do anything about it. The food is miserable as well, the chicken tenders taste worse than the frozen ones from the budget aisle at the grocery store. They are breaded with something that has the consistency of sawdust. I feel bad for all of the employees that would have to work under such unprofessionalism. The waitress have us good service, but when the food and experience was poor there's not much you can do.

The only reason this is a 2 star is because the kids that we took here had a blast with the karaoke.
Met up with a girlfriend of mine and some people she knew here. The service was absolutely horrible. I used to waitress a few years ago and I understand that with a big group you have to have a little understanding, however we had a group of 10 adults and 8 or so kids. The kids were actually playing in the game room or singing so they really didn't need any tending too. The adults ordered for them and they just came and ate or drank as they wanted.
So the adults drinks were constantly getting empty and staying empty for about 15 min before our waitress would ask if we would like another round. So we really could enjoy our drink because it took so long to get the next one. Also she would only take one or two orders at a time, which would take even longer. We finally got to ordering our food and that she managed to go around the table and get everyone's order. Then it took more than 45 mins for out food to arrive. I believe she actually forgot to put it in, because when she came to check on us we asked about the food and she kept pausing as though she was trying to think of what she could say. Now all of us pretty much order appetizers except one person that ordered a chicken sandwich, and when that finally made it's way out the bread was soggy.
I won't be going here anytime soon again. If you are a waitress and have a big group ask for another server to help or know what your doing so you can handle the group.