Brasserie Bar & Cafe-Westin Crown Center

I have mixed feelings about this place.  I often visit from a local business.

Pros:  The service has usually been very good during lunch.  As long as you dine IN the restaurant.  I've had one lovely woman server a couple times, and she is attentive and very nice.  

It's nice that they've made their menu relatively healthy and follow the book "Super Foods."  Their sweet potato fries and reuben sandwich, their burger, and chicken sandwich have all been very good.  Their salads (except their salmon salad) are generously portioned with a complex and pleasing flavor.  

They brew Starbucks coffee... and coming from a local business, love that since I can't stand Panera or Einstein Bros. coffee.

Cons:  Their website has no phone number to be seen anywhere.  I can't even find it to place a to go order.

I've tried calling before to order a salad to go, and several times the phone rings off the hook.  One afternoon in particular, I called and was put on hold for what seemed like an eternity.  I was speaking to a woman about their menu online, which apparently is not up-to-date.  She was not helpful whatsoever about the current menu, in fact, when I was mid-sentence about just going somewhere else, she practically hung up on me and couldn't get off the phone fast enough.

Overall, I go back because the food is good and has been consistent on the dozen or so times I've dined there.  The restaurant does seem kind of disinterested in customers... and that's off-putting... but I kind of like being left alone and not hassled for my business, so it works OK for me.

This is a small restaurant/bar inside the Westin Hotel. The bar area was cozy enough, and made for a nice "starting point" and/or  "night cap" after a long day or evening. One evening we ordered some appetizers: Wings and Alligator bites. The wings were pretty good; but the alligator bites were very chewy and the breading didn't seem to compliment the flavor well. I've had fried alligator bites in Florida before and - done right - they can be very tasty. Good selection of single malt scotches was a plus.

Went to a conference held in this hotel, thus it was an option. I did have the salmon sandwich which was actually pretty good, but the other things on the menu were bland.  It's so busy during lunch and happy hour, service get slow, but they need more servers during that time which may help expedite service. I sat at the bar so it should have been relatively quick but nope. I tried it several times, but as I said before, I really only enjoyed the salmon sandwich. If I had to pay out of pocket, I'm not sure I'd want to spend my money here unless other options in KC were closed. Typical over priced hotel bar food.