Worst KFC ever! Not only are the current staff unprofessional as of November 2012 (they swear, are loud, not neat, slack, stand around doing nothing), but the food is always either cold, burned, not prepared. More than once I would walk in around an hour before the time they close and they already are packed up for the night with no food ready. Then they have the nerve to give me an attitude because I'm in there to order food... Really!? More than once have I gotten the wrong order or overcharged. When I go back to tell them I'm missing food they tell me that I'm lying and that I probably took it out of the bag and came back.
This whole staff needs to be under review...
This is ONE of the most HORRIBLE KFC's I have ever been to and the only reason I walked in here was because I absolutely had to take some medicine and I needed some kind of food in my stomach...otherwise I would have starved to death.
Service is extremely slow and it seems like they can't handle more than one order at a time. Multi-task much? Bring a lawn chair because that's how long you will be in line.They never have anything on the menu and always try to substitute items....mmmmmmm no thanks. Employees are way more interested in socializing with each other than taking care of paying customers.
This KFC is in a good location, but they need a whole new staff overhaul and some better management.
Hai caramba!!!! Why oh why did I stop at this KFC. I was warned but did I listen?? Regretably nope! Now yours truly isn't about hating on fine chicken establishments but.....damn this place is slooowww!!
Let me break it down for you.
Its understaffed! Plain and simple. This explains the slow service, its cleanliness or lack therof. Take a book when you come here because you are going to wait! also some comfy shoes for when you are standing in line forever would be be good. But careful because they might stick to the dirty floor...........HA!
Don't blame the employees they are trying. Maybe the franchise owner is too cheap to staff this chicken joint efficiently!
KFC original is this awesomely tanned mans favorite chain chicken! for that 1 star!
Hipster infestation level: 5....... Yes Its Logan square but half of these starving artists/musicians dont eat meat. Its a good thing cause if they had to be in that line for so long they just might start playing their music and consequently torment everyone inside!
We have given them so many chances, and after a 20 minutes wait in the drive-thru last night, we are done. Â My kids love the personal pan pizzas, but they make them "fresh", so you can't drive thru and get one. Â Last night we pulled up to the window with 5 cars in front of us, that was our first mistake. Â Said they would take our order at the window. Â What? Â Why not just go inside then. Â Told them I was going to need a pizza, so I didn't have to wait again once we got up there. Â If my 3 year old didn't have his heart set on a pizza, we would have driven away after 10 minutes and still being 3 cars back.
Review Source:The staff have always been exceptionally friendly, which is a much welcomed rarity especially in a fast food establishment.
Unfortunately, the service is ludicrously slow. The wait times, both in the drive-thru and at the counter; off-peak hours as well as lunch and dinner hours are painful.
That said, I have no complaints about the food itself. I know what to expect when I stop into a KFC for dinner and the quality has been as consistent at this location as with most other KFC locations.
Friendliest KFC ever. Everyone who works here went out of their way to greet me with a smile and a "how you doin." While it may not be much, I applaud any type of effort at service put forth by mega-chain restaurants. Sadly the food is really awful. I had a crispy chicken sandwich which was about half the size of what I can get at Popeyes for the same price. Â The potato wedges were OK but nothing warranting a special trip. Sorry Colonel, but I don't think I'll be coming back anytime soon.
Review Source:There were not many people inside and only one other person who came in during the 25 minute wait to get a personal pan pizza and breadsticks. Not exactly one to whine, but it is called express and if I'm going to wait that long for food, I might as well sit down somewhere nice.
The food was bad too. Tough to describe the sauce but it was crusty like you'd get if you let out some pizza sauce overnight. It didn't even appear the cheese was fresh. It felt like a pizza that had sat under the lights all afternoon, despite taking so long to cook. Ate about half before throwing out the rest. The cap wasn't put on the sauce for the breadsticks and that left sauce everywhere in the bag.
I'm not picky, but this is probably the worst fast food experience I've ever had. It wasn't like they were short staffed either, it seemed like they had 5+ people working in the back. If it was busy I'd understand, but like I said, no one was showing up. Normally enjoy KFC and Pizza Hut but this location looked poorly run.
Worst experience of my life.
After getting my order wrong twice, I had the pleasure of waiting 20 minutes to get my food.
When my food was ready, it had the wrong amount of chicken and was missing my potato wedges, dressing and spork for my side salad.
By far the worse fast food experience I've ever been a part of.