Here is the truth, McDonalds should not be on yelp. A corporate monster like this should be able to give out the same quality food and service across the board. However, this store seems to lack what others shine in.
The service is slow, the workers are rude. When ordering it's always important to make sure they get it all right and repeat it back, because many a time, I have ended up with the wrong soda, or even being over charged for an item they thought I needed.
The new mighty wings are delicious, and the daily double is a solid score. But at this establishment, do not think you are getting what you have at other sister stores. Fries are cold, the chicken wings are mediocre and the daily double are made sloppily and I found hairs in them. I've seen waiting with Ryan Reynolds, so it makes me gag when I see hairs.
Be careful and beware america, this McDonalds is not consistent and won't give you the quality you expect.
REALLY messy in here! We came to have a drink and talk and have been here for 45 minutes and no one has cleaned a table or swept the floor and it looked this bad when we got here. People have been bussing the tables to have a place to sit. Garbage cans are also filled to the top. There are about 9 people working behind the counter and it hasn't been so busy that one person couldn't take some time to clean!
Review Source:Just about the worst McDonald's I've been too. It really has to do with the manager and the way he makes the employees do things.
First of all, if you want any sauce from the drive-thru, its an extra charge! After paying, and realizing it at the 1st window, I brought it up to the girl who said the manager doesn't want us telling people it's extra, and they would get in trouble... On to Window #2 where I asked for the manager. The manager told me this was their policy, and I asked to see the policy. He could not produce anything.
This place should put up signs if they're going to charge so people don't get upset at the employees who are just following orders. This manager is also a terrible person from the 45 second interaction I had with him.
Oh yah, one time I went inside to order and I walked in circles like an idiot looking for the non-existent ketchup/napkin/straw bench. Why?
Late night they have the slowest drive through on in the city. Â I have had to drive off multiple times, because of their inability to move customers. Â The store is newly remodeled, but they need to remodel some of their staff. Â It's a shame since this location is very convenient and we do go here frequently for ice cream or a quick drink.
Review Source:Always a long line. Half the people who work here cant speak proper english. The line is always long. They always only use one speaker to take orders when there are 2. Every time. Evvvvverytime i come here. They give me one packet of ketchup, and no napkins... I order a 20 piece chicken nugget and they tell me they can only give me 2 sauces... My ass. Give me 2 more and im not paying shit. They also give u salt with a sprinke of fries. Im better off not going here... These people offer no service.
Review Source:Love, love the redesign! It is very organic looking and very zen feeling! My kids really like the play area, although they miss the large slide and climbing gym, it was definitely a big hit with my 2 yr. old! My 7 yr. old was entertained with the interactive computer game and my 4 yr . old was just enjoying both worlds!
Review Source:Ghetto. Some hunnie jumped from the end of one line to the front of another when they opened another register. When I called her on it, she just kept talking over me, continuing to order her 3 cookies. Others who she also jumped in front of grumbled too about her time being more important than others.
When it was my turn to order I told the McD's guy, 'You know, you were the only one who could have done anything about that.' Before he could respond, hunnie was in my face saying, "I'm not going to stoop to your level and respond to that. And if you keep talking about it, it's going to get real ugly up in here." Oh, did I mention she did this in front of her grammar-school aged son?
This place literally sucks. The managers in the morning do not do anything but stare at the long lines and telling the employees to move faster. the drive thru lines always seem to be busy and have problems. Employees are so ungrateful, all they say is hi, some dont even say anything.
Review Source:This review is for Mickey's Mocha Frappe, Chicken Nuggets, Customer Service and Building Structure.
Mocha Frappe, sans whipped cream, may just be the highlight of my morning. It's delish. and like 4 dollars cheaper than the 'bucks. Love it.
The PIC always gets the nuggets and demolishes them, so you know they have to be good. Spicy Mustard is the way to go for a dipping solution.
Customer service in the drive thru has always been correct. Thank you for that.
Love the new design of the building. Doesn't look like your typically McDonalds. They completely remodeled it. Haven't ever been inside but the outside is legit. :)
Once again, another fast food outlet in Lincoln Park fails to meet my expectations. Â Sure the menu is great and the prices are good, but I get nowhere when they reject my credit and debit forms of payment consistently. Â Interestingly enough, they seem to tell me this after I order my food and almost always when my bill is just over $3. Â Something funny is going on. Â I don't care if my bill is $0.01, because here in America at McDonald's, credit and debit are always accepted. Â I don't care if their network is down, they need to have a protocol in place to manually record credit transactions OR be accommodating and just give my my $3 breakfast for the inconvenience. Â I have emailed corporate at least four times about these incidences, yet nothing seems to change. Â If the citizens and visitors of the City of Chicago are able to charge $0.25 on their credit/debit cards for parking, we surely should have the right to eat at McDonald's with our cards whenever we want (ESPECIALLY when McDonald's displays all of the credit/debit card logos they accept on the door before you walk into the establishment). Â Once again, the employees don't value the business of the customer and don't realize that their very jobs depend on it. Â For this reason, McDonald's at 2834 N Ashland gets one star.
Review Source:Order a large fry and only get half?
Order a medium fry and only get half?
You're a giant company that has plenty of money, do you really need to cheat your customers out of what they pay for? You should be ashamed of yourselves. Every single time I go there something is f-ed up. Would it really kill you to competently get an order right the FIRST time?
Can't judge too harshly, after all this is McDonalds. Â The corporate champion of corn based food 'products' shaped like your favorite American staples; burgers, shakes, assorted sandwiches containing at least 25% digestible food.
Two stars because the drive thru is open 24 hours a day. Â They would have been given 3 stars but they don't let you walk through the drive thru anymore! Â I live across the street and I'll be damned if I'm going to get in my car when I'm hammered and craving a grease bomb to shove down my gullet. Â This usually leads me to either walk to Jewel up the street or to get in a cab just so I can do the drive thru. Â If it sounds ridiculous to go to these lengths for crappy burgers than you apparently haven't been taking enough shots of Jameson recently.
Oh, and the inspiration for the drive thru scene in "Dude, Where's My Car?" where the Asian lady keeps asking, 'and then?' Â Yeah. That lady works the drive thru late night at this McDonalds for sure
So I remember the McDonald's Playland from when I was a kid, and I loved it! I thought that perhaps a nice winter break for my son and I would be to stop by the McDonald's Play Place on Ashland. The food was the same as always. When we were done eating, we stepped into the small play room - it smelled like urine, and there were puddles on the floor. Generally, it's not unheard of to see puddles on the floor in the winter, but there was no snow or ice on the ground to be tracked in. Gross.
Review Source:Apparently, this is where kids who lack social graces, intelligence and any sense of decency go.
I have NEVER spent 15 minutes at a drive thru. Â Until last Saturday.
The inept moron at window one was a real C-U-Next-Tuesday. Â Is it my fault that you work at McDonalds? Â And that you hate life? Â NO. Â Now get us our breakfast sandwiches!
The folks at window two were no better, and the manager was a bitchosaurus. Â They messed up OUR order and then tried to charge us extra to fix it.
OH.
HELL.
NO.
I would rather gnaw off my hand then go to this McDonald's. Â Ever. Â Again.
My visit here went like this:
I'd like to order this sandwich and a milkshake.
Here's your food.
There are fries in this bag. Â I didn't want the meal, just the sandwich.
Here's a refund for the fries. Â Good night.
I also ordered a shake.
Oh right, let me get that for you.
I know this is McDonald's I'm talking about but that kind of service was ridiculous especially considering there were two other people in the place.
FAster, Bigger, Wider, Stronger..the morning after chant  that goes through your head as you spend hours in the water closet after a long night of work and playing hard and as you exit into your bedroom you notice the wrappers.
The half chewed remains of chicken nuggets and sweet and sour sauce, quarter pounders and french fry boxes, little straw wrappers, paper cups, apple pies and more wrappers and then the smell.
its in the room, on your clothes, in your hair, sweating from your skin, its not breakfast food, so you know you left the club before 4, there are only 3 bags of food on the ground, so you know you are alone.
24-hour drive thru with the double order boxes to move the line even faster, you are my backup diary to the days I know not what I do. Please stop it already, I am on a diet.
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