Dropping my review from 4 to 2 stars. The lines are not as long because the initial buzz has died down, but waiting for your order has become painful. I've been back in a few times and witnessed several mix-ups each time. People getting the wrong thing or waiting forever to have to ask where their food is. They really don't seem to know what they're doing. For a busy lunch place in the loop this just doesn't cut it.
Review Source: