Disappointing. Perhaps my expectations were too high. The interior was great, but they need sidewalk seating, especially on main street. Service poor. While the staff seemed nice, our service person didn't have it together. Prices too high. $5 beers and $12 hamburgers in Springfield? I don't think I fit their demographic of the customers they want. With little nearby competition, this place seems like a no-brainier. But they miss the mark. Hopefully they will improve with a second visit.
Review Source:Very happy after yesterday's Happy Hour at Planktown.
Met a co-worker here for after work drinks and apps. Scored one of the big tables, by the windows, and settled in for a bit. I had one of the specials, which was a riff on a caprese salad: tomatoes, basil, and goat cheese crusted in almonds. The plate was drizzled in basil oil with a balsamic-fig reduction. I loved it.
My colleague got what turned out to be a HUGE serving of the brussels sprouts with stone-ground mustard. We shared the yeasty popcorn.
Granted I didn't have an entree, and we did not try the beers, but I was certainly pleased with what we came for. I'll be back...
My fiance & I visited here last night after hearing the 'buzz' from our friends in Springfield who have been talking about this new restaurant we HAD to try. It was a Sunday evening 7pm...we took a seat since the had a sign posted saying 'seat yourself'. We waited 20 minutes and our waitress did not even acknowledge us, she was back and forth slugging along not making eye contact with any of the patrons except the one table she was trying to adjust a check for ..that seemed to wear her out. My fiance got up and talked to one of the servers on the other side of the restaurant who looked like he was working hard, and he ended up serving us instead of her, since he felt bad......even though we weren't in his section (poor guy). We finally got our food, and neither of our burgers were cooked the way we wanted (medium), and the original burger, that my fiance had tasted flavorless even though it was smothered in aoili...the patty tasted like it hadn't been seasoned prior to cooking. I ordered the blue cheese mushroom burger, and it was good enough to satisfy me, Â however, it would have been better if it was cooked the way I ordered it. To top it all off, our fries were overcooked and also flavorless...which seems to be a common complaint at this venue.
I'm willing to give this place another shot, if other friends were meeting up here for happy hour, since some of the appetizers sounded great on the menu, and we didn't try the beer yet. But we will NEVER come here for their burgers again...HORRIBLE.
The positive things I can say about the place though, the venue is a nice interior layout for live music at night...the guy that ended up serving us over the sloppy, slow female who was supposed to was very attentive, and their pretzel bread buns on their burgers were a nice touch.
Grade: C-