Subway

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  I will never go to this subway ever again and I live down the street. First of all I got sick from the food and that has never happend to me at any other subway ever. The two woman working on Tuesday night were so rude an older mexican woman and a young black girl. Not that their race matters but I want everyone to know which ones they are. ha. The mexican woman talked so quietly I had to keep asking her to speak up and she didn't seem happy about that. Both of them had super bad attitudes for no reason whatsoever. On top of that they didn't tell me until after I paid for my kids meal that there was not a toy. What in the hell do I want to pay for a kids meal if I don't even get what I am paying for and why not tell me in the beginning or at least apologize instead of rolling your eyes at me like I am an idiot.  I do not expect great service from such a low chain place but being treated like a normal human being would be nice. Never had that issue at any other one.  It looked pretty empty in there every time I walk past so I am not alone in this I'm sure.

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  Posted on 03.08.13 Katherine N.

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  Subway is Subway for the most part. This one is on Southport in a very family friendly neighborhood. However, their staff IS NOT family friendly. I know that it isn't just my family either because I have seen them be nasty to several families in line with us. I dread going here when my kids ask for Subway.

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  Posted on 04.27.11 Alexandra M.

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  When I first moved here I started going to this subway. I got to know the owner and he seemed like a cool guy. I had a good rapport with the employees. I went here a lot. I always got a good sandwich and a smile.
  
  Lately things have gone down hill. The last few times I have gone there the tomatos were nasty and old. in fact none of the veggies look that great. There is one lady that works here that is so rude. She won't even look at you. If you ask her for anything out of the ordinary she gives you a dirty look.  It makes me nervous to eat food made by someone who cares so little about even being polite. No telling what she does to the food.
  
  The other day I got servered by her and then another guy rung me out. The guy just said the price looked at the floor with his hand out as if to say "fuck you pay me".
  
  Something really should be done it's sad to watch a place go down simply because they don't take the time and the care to make fresh food and be polite to customers. I'm not saying I'll never go there again  but potbelly is right down the street and they smile and seem truly grateful for my business.  Sorry Subway I'm just telling it like it is..
  
  UPDATE: I ran across a former employee that used to work here. She told me that she was fired and told that this review was about her. Just wanted to make sure it's clear... Adrian was not the person I wrote this review about. I wrote it about someone totally different that worked days. Adrian was always very nice and a great representative. Instead of trying to pin this on an employee I think perhaps the owner should evaluate they way they do business and take criticism.

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  Posted on 02.08.11 Damon A.

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  Is is just my luck or is it every time I'm here I get the girl who hates her life.  I know I know it's annoying when a customer comes in and hands you a sheet of paper with everyone's sandwich and what they want on it written in horrible handwriting,but can you at-least understand where I'm coming from? nope apparently not. I often come here to get everyone's lunches I hand them a sheet of paper so I don't accidentally tell them the wrong thing.  Last time I was in here the girl was obviously pissed that I did that and was being extra rude to me I tried to be nice and playfully joked that my coworkers had bad handwriting and she still was rude. Then a regular walks in she stops making my 4 sandwiches and just stands there talking to this guy for 10 minutes um wow Thanks? not to mention I think some bad food was purposely put on my sandwich because I was mysteriously sick for two days after eating my sandwich. I will probably return because it's so convenient ,but hope for some better service next time.

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  Posted on 11.28.10 Sheresse S.

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  It's clean, it's convenient, and yet they had nooo lettuce!  Are you kidding me!  How does a sandwich shop a-not realize that they're running low on lettuce and b-run out of lettuce period!  This poorly run joint will no doubt still make money, blah, blah.  It was just a completely baffling experience.

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  Posted on 05.11.09 Arlene A.

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  This is the new Subway in my neighborhood, and although like many of my neighbors, I was feeling a little snooty about why a Subway was being put in the middle of our fancy Southport street ...I am a fan!! This Subway is so clean and the food is so fresh! I hope it stays so nice. I think the fact that it is far enough away from any grimey bus or train stops will make a big difference. It is a nice to have this clean, healthy and affordable option for a quick bite on the go.

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  Posted on 03.21.09 lyssalyn l.

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