Uru-Swati

hey,                                                           date . 02/03/2013

I have liked the food at URU SWATI in the past.However, the CHAATS quality has been going from good to bad to worse lately. I gave them a benefit of doubt the last time I ordered 1..Dahi batata puri AND Puneri misal  but it happened again. I had ordered out and picked up the food - I live a block from the place. The food was stale, the kachori chaat and samosa chaat seemed as if it was 5 days old and heated up as well as chewy. The  kachori chaat , samosa chaat was horrible and believe me I know when I eat a good chaat . The curry in both the kachori chaat and the samosa chaat was sour indicating that it too was stale. Overall a very horrible experience again ... uru swati just lost one loyal customer !

I am so ashamed. I have lived here all of my life and yet I've never actually been to Devon. Luckily, a friend took me here for my first (but not last) visit. We came at about 6pm on a Sat night, which was the perfect time as only 30 min later they were packed.

We ordered the Bhindi Masala (Okra), Palak Peneer (Spinach and cheese), Veg Jalfrezie (mixed veggies in curry), and garlic naan. The Bhindi Masala was my favorite, but everything was so good. For all that was ordered, we had more than enough for dinner, leftovers for each of us and it was $16 each with a good tip. Uru-Swati is also BYOB -- which makes it a really cheap night!

The food is still good, provided it's all timed correctly by the kitchen.

HOWEVER ....

Cleanliness. Seriously, my partner ordered tea and it came in a pot, with a mug. The mug was filthy. LIke, lipstick-on-it-filthy. So we requested a new one. Again, FILTHY. While we asked for another mug, I started to look around and saw veritable drifts of dust and funk in corners. The service here has always been lackluster, the food great, but I can't stand dirty.

And then the server brought out our third round of cups. He must have thought we objected to the type of mug, so he brought two teacups instead of another mug. And these were also filthy. At this point, we sent the tea back. I talked my bladder out of going to the bathroom so I could hold on to the mystery enough to eat a fantastic mysore masala dosa.

As good as the food is here, it's too dirty and inattentive for us to come back. We're sad now, as we don't have a veg Indian place to go to now. (Arya Bhavan, your grody bathrooms and refusal to take a lady's order rules you out!)

Augh!