Careless service, mediocre food, great beer. If it wasn't for the great TVs for sports I would never return.Ordered Asian chicken salad and the chicken was frozen. Asked to have it warmed up they gave  me a new one with no apology.
This lack of quality seems common across all B-Dubs in my experience.
Every time I've been in here, I've come on the wrong night. Â It's either Tuesdays or Wednesdays that it's kids night. Â And there are a ton of yappy little kids making a mess at some build your own sundae bar. Â It's ridiculous. Â I don't understand why sundaes are being made in a restaurant that serves primarily wings and beer. Â
Because of the families coming in droves with their overprivledged, bratty and sticky children, the real adults flock to the bar area. Â As a result, the bar area gets crowded fast even on weeknights when there isn't a popular sports event happening.
I haven't had a problem with the service or food here. Â In fact, I love Buffalo Wild Wings. Â But if you want to avoid the Chuck E Cheese atmosphere, drive to Warrenville or Plainfield. Â Both of those locations are 10 minutes to the north or south. Â It's well worth the extra travel time.
Maybe take-out for lunch or dinner.
This location just lost our business!!!!!!! Â Corporate bought the location and ruined it. Â We had gone here every Thursday night with our indoor soccer team after the game. Â About three teams from the league did. Â They had $3.00 tall drafts and 60 cent boneless wings. Â We had about 10-20 guys regularly come in for the specials. Â We went in two weeks ago ordered the usual drafts and wings and got a huge surprise when the bill came. Â The bill was 50% higher and nobody cared to tell us they stopped the special. Â We should have known when the place that was always crowded was half empty. Â Corporate supposedly wanted it because it was one of the busiest locations in the Nation. Â Well the first thing they did was kill the specials that made it popular. Â The wait staff all said the new management was intolerable and they were looking for new jobs. Â With an empty restaurant it is inevitable they will need them. Â The service went from pretty good to poor. Â We waited 10 minutes to get our order taken and 30 minutes more for wings.
Review Source:Never been there much less did take out. But work very close so we went online then called our order in. Taken by someone who said they were new. Went to pick up order again paid $50 with someone new. Brought food to work. One order was wrong ordered off the net menu. Wanted Grilled chicken southwest wrap got crispy. Told when called that there was no grilled chicken. Werent you told that? This was told to me by 2 workers. I said no not informed. Then given manager who was just as rude. but said that they had what was ordered..Informed they were going thru change from franchise to corp. What does that as a customer got to do with me? Â Not offered to get correct order. Will never go to a BWW again. . That makes a few of us. Food mediocre
Review Source:My son asked to go to here last Monday for a school fundraiser. It was 5pm and pretty empty. All of the servers were just standing around talking and pretty much ignored us for 10 mins. Once we were served, the server encouraged us to get the boneless wings because they were on special.
They were gross. Hard, cold and swimming in sauce. I honestly think it was clean the freezer night and they fried them all up.
1 - I come to this location almost twice a week. I do so because my less than discerning 6 year old daughter loves the mac n cheese with smiley fries. Over the period of time I've gone there, solo or with friends, the food and service are equally dodgy. Until today, I haven't felt compelled to say anything. Someone should, though.
2 - I brought my daughter and her two little friends. We asked to sit outside. We were escorted to a section, told "you've got to sit over here" by "Ryan". And there we remained for 15 minutes, not so much as a glance our direction. Worse yet, he was physically in the area, busily fussing with a broom and acting generally disinterested in his work.
3 - one of the other servers glances at me a couple times, sees us sitting there, menus set down. At some point, another guy walks up, just to greet us and let us know that drumroll............Ryan is our server and will be with us shortly.
4- another 10 minutes passes without a visit of any kind. I elect to get up and walk inside.
5- after helping ourselves to a booth, the guy (who previously glanced at us though did nothing), walks up and asks me "didn't anyone come to see you out there?".
Pardon my petty remark at this point please, but WTF do you think is the answer to that question ? Yes, and I found his breath offensive ? We're SITTING in a new section...do the single digit math there, pal.
He eventually takes our order, delivers the food, carries on some personal conversation in the booth behind me (where the customers lobbed profanity around without regard for the kids) and settled up our bill. I get pissed at myself that I even go there anymore for any reason. Ya know, I DO work hard for my salary and $25 down the drain, adds up.
The biggest problem I had with my 'experience' today...........the utter, galling lack of manners. The new server never approached a "sorry about that"....I'm not a greedy person looking for freebies. Still, it'd have been nice to even be offered the kids root beer at n/c, no ? Abysmal. Going to try to never darken their door again.
I started going here recently for one reason and to me it's a big reason... the bar area does not allow children after 7pm. Â This is more or less a "family sports bar" is the only way I can describe it. Â Sort of like Hooters, without the outfits. Â The food is good, it's basically hot wings and different types of potatoes to go with those wings. Â The only odd thing is that even though this is a sit down restaurant with table service, they serve all of the food in what are basically fast food containers. Â I'm sure they save money by not having to do dishes, but it just seems odd. Overall I like that I can sit in the bar area without having to worry about a bunch of kids running around and they have good beer prices and a decent selection. Â All in all a decent place for wings and to relax.
Review Source:B-dubs, B-dubs, what am I going to do with you?
I've been to about 10 BWW locations in my adult years, and I've had bad service at each and every one of them. Â Seriously, what is freaking taking so long? Â
Another thing that annoys me is the dessert selection. Â Its a) ice cream or b) chocolate cake. Â The chocolate cake is dry and terrible, and of course it's something like $6.
Absolutely foul, I will never eat here again. Â I wish I could give it no stars.
Visit this location if you like your chef to include his hair in your meal. Â Visit this location is you enjoy being yelled at by the manager when you inform him of this hair.
Visit this location if you'd still like to pay for your meal once this has happened.
You know, it's a B Dubs. There are a lot of sauces, which is good, but the wings are small and kind of hard and chicken jerky-ish. They always have okay beer specials, and there's a BIG BUCK HUNTER, but that's about it.
My four year old boo likes it because there are a lot of TVs and claw games.
Also, am I the only person who calls it "BW3"? That is what it was called like 10 years ago in Champaign. I'm like the old lady calling refrigerators "ice boxes". Embarrassing.
Horrible experience here last night.
First they tried to squeeze 6 adults into a booth with a post taking up a third of the seat. We took it upon ourselves to move to the open booth next to it that did not have a post.
We ordered food and drinks-were celebrating friend's birthday. Service was mediocre, but they were busy. Halfway through a bbq chicken salad we were splitting my friend found a long, wirey multi-colored hair in it. We had to wait ten minutes for our waitress to show up to tell her. Needless to say we had lost our appetite. Then we waited expecting a manager to apologize. After another ten minutes my friend went looking for a manager. He was extremely rude and did not apologize. He said he took the salad off the bill what else did we want. We just wanted an apology and some acknowledgement. The manager was very rude and belittling. Then when we commented that the hair didn't look human, he said, "No, it's the cook's hair. He has frosted tips." I guess this was supposed to make us feel better. Aren't they supposed to wear hairnets? My friend was very upset and walked away for a minute. When she went back up she got a new manager who was apologetic for both the hair and the previous manager's behavior. He even comped part of the bill.
Had they apologized from the beginning, we would still be disgusted, but things happen. It was the manager's behavior and the fact that he knew it was the chef's hair that made this a miserable experience. We will not be coming back here.
Good sports bar, good service, mediocre food. Â Pretty standard bar food. Â I'm not sure why, but their wings are the tiniest I've ever seen. Â
If your going out to watch a game it's a very good place. Â Lots of TVs and they have wifi. Â They have a Great beer selection and decent drink specials.
However, if your just going out to eat don't expect to be overwhelmed by anything on the menu. Â Nothing on the menu is bad, but nothing is great either.
The service at the bar area always sucks, I had to wait for 20 minutes and gave up and got my beer from the bar myself.
On top of that I was told at the bar that the server was in a cigarette break.
I had to flag down my server twice to order food and beer. After getting my check she never came to get my cc, I waited 10 mins and had to go to the counter to make the payment.
These servers at the bar area area work as if they were doing humanity a favor by working.
4 stars for the food! This new location is always packed busy and right by my work. I think all though the servers are friendly, they are young and not well trained (sorry!) not that I am this huge expert about waitressing but I do like for people to keep their words!
I work right by this place so for my hour lunch break I told the waiter we have to leave at 1:50 p.m, so we can make it back to work at 2 --he said we would have our food soon. We got our food at 1:35. Promise we only got wings and fries, nothing complicated and it was not busy there! The food was AMAZING! Even though I scarfed it.
At the end, I will return like I did on Tuesday night for 60 cent wings. You can watch a game, chill with friends, and stay as long as you wan't. You can never really go wrong with BWW.
PS--I am a huge fan of Caribbean Jerk and Medium with Ranch. I love the spice...and if you are not watching your weight like thousands of people who convince me that they are, get a chocolate cake to share!
Love the Blazin' wings! Â Food is generally good. Â Service is good with the right wait staff, but it can be hit or miss. Â Plates are cardboard containers. Â Tall beers are cheap on Thursdays and kids night is Wednesdays, when they have balloon benders and face painters for the little ones. Â Pricing is reasonable for what it is.
The atmosphere is loud and any sporting events that are on are on the dozens of big screens lining the bar and the dining area. Â Can't go wrong if that's what you go in expecting. Â Nothing great, but they do the wings right and that's why they named it what they did. Â No bimbos in short shorts and tank tops so it's more kid friendly than some other wing places.
Our favorite server is gone and what remains is, well, less than desirable. The servers range from average down to just outright awful. I dont like this location as well as the Woodridge one, mainly because the servers are usually terrible. Manager 'Jeff' came by the table and talked to us for a little while. That was nice.
Review Source:BWW never struck me as a resteraunt, it's a sports bar that serves food and has a lot of tables. Â I have too many OK experiences at BWW to justify a one star, but I've had nothing but poor to mediocre experiences with this particular location. Â Two occasions of an inattentive waitress, one of which involved us asking for water, her disappearing for twenty minutes, then reappearing in the bar talking to a table of guys for ten minutes, another ten talking to a coworker on the side of the dining room, and then came though and asked us "if we needed anything else tonight." Â "Just the waters we asked for forty minutes ago and the check" which elicited just an "Oh" out of her, and she set both on the table without saying a word to us.
At the bar I can never get anyone's attention unless I have my credit card on the counter. Â Also, it would be nice to be able to grab two beers (I'd settle for one) and wings and have it be under $20. Â Spending $26 dollars for inattentive staff, not very filling (though delicious) wings, and two beers does not entice me to come back.
Now that I got my frustration out, I'll turn to the positive side. Â It's a great setting to watch a major sports event, sorry cricket fans we just have to order that at home, and every time I've gone with a party of 4 or more, everyone suddenly starts caring whether their services will get them a tip. Â And there are a bunch of good waiters and bartenders that do a great job, but I have way too much experience with the ones who don't.
My favorite BWW, by far, is the Wild Wings -Plainfield location on rt. 59. It's not because the wings deliver a one-two punch to the lower intestines 3 hours after consumption, but rather the consistent service. By "consistent service" I mean feeding me beers to the point where I go from drinking them, TO EATING THEM.
On the rare occasion that I let my 90 year old parents leave the dark confines of my basement/ maids quarters of my sprawling home in Oak Brook, we ventured to the  Wild Wings 75th street in Naperthrill to feed my addiction.
We were the only three humans there besides a table of young questionable Asian boys and a dirty middle age couple that can only be described as "gross". The waitress, young and probably in college, approached us and was very polite. We ordered 3 tall beers and waited. and waited.... and waited.... and waited. Keep in mind what I said earlier, we were the only few people that society respects in the ENTIRE BAR. The waitress, maybe her name was Brittany, then proceeded to go talk to her other waitress friends. Then she did some other crap.... then she talked with someone. It took 10 grotesque minutes before we just decided to walk out.
This is the last time I'll ever consider going here. Poor service, poor management. I send this location a letter occasionally to complain. Usually I get free gift cards that I hand out to the homeless.
Just had lunch here and the service was great. Â Had the chicken cesear wrap which was fantastic. Â I think the food here is good but then again I always get the boundless wings. Â Not sure why everyone says the food is ok. Â It is much better than your run-of-the-mill bar food for sure.
Review Source:Really like the buffalo chicken wrap and the beer specials. Â The half--priced appetizers after 10 p.m. are great, and they're open late! Â I sometimes don't get out of work until 11 p.m. and am usually starving. Â This place is way better than fast food at that hour. Â The bartenders are also really nice too. Â They had three guys there playing acoustic guitars one night too - and it was really fun! Â I didn't think that live music would sound good in there, but they rocked it out. Â I hope they have more of that. Â I would hang out there more often.
Review Source:Pretty much everyone knows the food at BWWs and has ther own opinion (mine leans to the "meh" side). This location has great servers and it's clean. I just wish they'd keep kids out of the bar area. It becomes a kid-free zone after certain hours, but I think they should do it all the time. It's just no fun getting up to go to the bathroom and being run over by a bunch of uniformed, brats. The parents in the bar don't supervise and are too busy talking about how great their snot-nosed kid is while he's out back asking strangers if they're smoking crack in the smoking area. It's a decent place to hang out, but there are better options.
Review Source:I had a lunch meeting here last week, and while I didn't choose the destination, I was pleasantly surprised. Â Let me be clear; the food is servicable but nothing special. Â I was pleased, however, with the excellent service, the flexibility with respect to menu substitutions, and the fairly reasonable prices. Additionally, if you're a sports fan, the abundant big screen tvs, tuned into sports oriented programming can't be beat. Our waiter was extremely attentive and on the ball. Â He readily substituted fruit for french fries, and he took the initiaitve when one of my cohorts asked him for the brand of ice cream that was being served-no one knew, so he went and looked in the freezer. Certainly not haute cuisine, but I'll go again
Review Source:To be fair, I need to remind myself that this is a sports bar that seems to be trying to pass off as a restaurant. Most of the wings are very good, a 4/5, the burgers are also good but can be try at times. I don't know what's up with the fries but we usually don't bother eating them because they taste like their left overs. In terms of the wait staff, I've received attentive service and service where we saw our waitress only twice: when we gave our order and when we paid our bills (food was brought out by another server). My other gripe is that they charge you $0.50 for extra blue cheese when they only provide one container to begin with.
I hate it when establishments literally 'nickel and dime' their patrons. I'd prefer the cost be added to the entree. If I didn't like the wings so much, I probably wouldn't bother. Get with the times and get rid of those ridiculous parking spaces for 'Fuel efficient cars only' it's tacky and looks elitist!
Disposable utensils and plates. 40 TVs, TVs over the urinals and a friggin Tahoe in the parking spot for fuel efficient vehicles. Unfortunate establishment that I'll never return to. No class at all and I can only hope that this mess of a place goes out of business and the employees find more meaningful work.
Review Source:Not a huge fan of the food here, but I have to say the service here was spot on. My friend and I planned a going-away-party for another friend, and had a large group of people who came in. Staff was friendly, very accommodating, and didn't mind when more and more people showed up.
The waitress was SOO sweet (I think her name was Beth!?), and even went through the trouble of separating each check for us. Wow...we didn't even ask for this...how sweet!? We can't thank her for being so awesome. :-)
Yea, I wasn't sure if this was the right one or not - Naper V put the wrong address. Â It's almost on the corner of 59 and 75th.
Anywho, IT"S NAPERVILLE! Â If you live in Naperville, like I do, this isn't anything out of the ordinary. Â It's actually just now starting to get a steady stream of people since it opened not to long ago. Â But seriously, what are you expecting when you go to place like this - wine and candlelight? Â Get a clue, the scene is just what you think it's going to be. Â A bunch of blue collar workers mixed with white collar workers, stay at home mom and dads and high schoolers...... You're there for the fantastic wings, cold beer, and to watch some flat screen television!!!!
Oh, and yeah, the Costco., shell station, and busy traffic of 59 / 75th really help portray the snootyness of this place!!!! Â
Whatever!
It's BWW!!!! Â Go with your friends and enjoy the food..... otherwise shut it.
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