This location: Is is the best Chipotle I have had? No. However, it is still Chipotle and still always satisfying.
This review is more for carl h. below me. Chipotle is a fast-food casual dining place. Sometimes you have to wait while they are cooking your food. They can't always be perfect. Just because you have to wait for things sometimes (knowing Chipotle it was probably like 5 minutes max) doesn't entitle you to free sh*t, nor does it mean their employees have to apologize to you. Â
I wish we could rate reviewers because that was such a stupid, stupid review.
just got back from Chipotle .....my wife and I Â had to wait for the steak to finish cooking as well as the pepper and onions. During our wait we of course let other people go ahead of us and when the food was done cooking they made our meal....now this is a small thing to have to wait for your food. Sometimes it happens however what sets chipotle apart from all the other places is that they care about you the customer. not this place I got done paying for my meal and gave it right back and will never be there ever again...I was offered no free taco or drink or anything...I would have settled for hey"sorry for your wait"....chipotle always goes above and beyond to make your experience great....this location does not care .....so I will go to the other chipotles where they take better care of you. now i'm not looking for a free hand out so they did not have to give me something free , however the other chipotles do, an apology for the wait would have done nicely.....this is a huge slip Chipolte always gives great service so when I see a location treating me like cattle it is offensive. I'm telling all my friends not to go to this location so pass the word.Already i've got three people to join my boycott . Also to add insult to injury the manager had no idea why i was angry. seems like she should have seen us standing there waiting and figure it out. If you like being made to feel like a number and poor service than thats the place for you.
Review Source:I usually enjoy Chipotle, but had a poor experience at this location. Â When I arrived, they were out of both steak and fajita veggies. Â I waited for several minutes, and let several customers go ahead of me. Â I received my food eventually, but never an apology or acknowledgement of the unusually long wait. Â In the future, I will choose to dine at a Chipotle with better customer service.
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