I have always been a fan of these amazing sandwiches...much better than anything you can find at Subway! This location is close to home and after reading the reviews I had to get delivery. I can confirm that the delivery guy, Willie, is absolutely amazing! Even if you live close by, opt for delivery and say hi to Willie, you won't regret it!
Review Source:Although I have had really great experiences at other Jimmy Johns locations, this particular store was really disappointing.
They made the wrong sandwich and we didn't find out till we got home. When I called them about it the women we spoke to, Angelica, was very un-apologetic, and not at all friendly or accommodating. She did not apologize once. When we got back to the store to return it, she again had the same attitude. I called and spoke to the manager, Josh, the next day and he seemed dis-interested as well. Also, not apologizing or offering any sort of consideration. I imagine this is where the customer service issues stem from.
Ultimately took over a hour to get a sandwhich right. Although this place is close to our house, it's just not worth the hassle.