While I still like Mugs and I'm sure I will go here again since it's so close to my work, we were pretty dissapointed on our last visit. *Word of Warning* This place is not good for larger groups. My coworkers and I went for lunch last week, there was a total of 6 of us and everything was messed up. We all ordered the 1/2 lb boneless wings or buffalo chicken salads. Sounds pretty simple, right? Not so much.
The kitchen took 45 minutes to get our order cooked, which is far, far too long for a lunch time meal. Then, when our salads got to the table, they were all wrong. Some salads had wrong ingredients on top, wrong sauce on the chicken, no egg on the cobb salad (the server didn't tell us they were out of eggs till after bringing the food).
In an effort to compensate, they gave us all $5 gift cards for next time, but between the fact that it took so long and everything was wrong I think they should have just comped our bill. A manager never even stopped by to check in with us
As I said, I'm sure I will be back again, despite the mess that happened on this visit, but be warned if you go with a big group, you will need to be very patient.