Unbelievably poor service. Â I tried to have dinner at this location, but due to my being a party of one, I obviously was not welcome. Â I decided to stop by after work (I happen to be in the restaurant business), to have a quick meal. Â The place was very busy, so I was prepared to wait for a table. Â I told the hostess that I was by myself for dinner - she proceeded to direct me to the bar rail, without even asking if I wanted to sit at the bar. Â I walked over and looked at the bar, and there was nowhere to sit that I would not have been packed in like a sardine. Â I went back to the same hostess, and told her I would prefer to wait for a table. Â She proceeded to hand me over to another hostess, who again tried to get me to sit at the bar. Â I told her that I did not want to sit at the bar rail. Â At this point, I seemed to have contracted leprosy. Â She told me that I would have to wait 25 minutes for a table, and would need to share a table with other diners - guess parties of 1 are not welcome? Â She also told me that I was being rude about not wanting to sit at the bar.
I've been in the restaurant business for over 25 years, and was completely stunned. Â You never tell a guest that they are being rude, even if they are. Â You stay calm and try to do what you can to remedy the situation - you can earn a raving fan for life if you take care of an upset guest. Â Even if I was being rude, which I don't feel that I was since at this point I was not upset, she should have tried to accomodate my request for a table, not the bar. Â I was fine with waiting. Â I understand they were busy, so expected to wait. Â After being treated like I was thoroughly unwanted, I decided to just leave and go eat somewhere else. Â The final straw was the look of relief on the hostesses face when I told her never mind, that I would just go somewhere else.
I won't be back, and would not at all recommend going here for a meal. Â I would love to be able to rate the servers and the food, but obviously, I never got the chance.
Due to my introverted self-being; I normally would have skipped going here. I went to Twin Peaks for the first time last week with two friends and had an overall positive experience.
- TV's galore!: Â A great place to watch a game(s)
- Food: Although my burger was greasy, it was tasty. Fries were fresh and hot. You can't really over analyze bar food in my opinion.
- Ice cold beer
- Fast service