Unbelievably poor service. Â I tried to have dinner at this location, but due to my being a party of one, I obviously was not welcome. Â I decided to stop by after work (I happen to be in the restaurant business), to have a quick meal. Â The place was very busy, so I was prepared to wait for a table. Â I told the hostess that I was by myself for dinner - she proceeded to direct me to the bar rail, without even asking if I wanted to sit at the bar. Â I walked over and looked at the bar, and there was nowhere to sit that I would not have been packed in like a sardine. Â I went back to the same hostess, and told her I would prefer to wait for a table. Â She proceeded to hand me over to another hostess, who again tried to get me to sit at the bar. Â I told her that I did not want to sit at the bar rail. Â At this point, I seemed to have contracted leprosy. Â She told me that I would have to wait 25 minutes for a table, and would need to share a table with other diners - guess parties of 1 are not welcome? Â She also told me that I was being rude about not wanting to sit at the bar.
I've been in the restaurant business for over 25 years, and was completely stunned. Â You never tell a guest that they are being rude, even if they are. Â You stay calm and try to do what you can to remedy the situation - you can earn a raving fan for life if you take care of an upset guest. Â Even if I was being rude, which I don't feel that I was since at this point I was not upset, she should have tried to accomodate my request for a table, not the bar. Â I was fine with waiting. Â I understand they were busy, so expected to wait. Â After being treated like I was thoroughly unwanted, I decided to just leave and go eat somewhere else. Â The final straw was the look of relief on the hostesses face when I told her never mind, that I would just go somewhere else.
I won't be back, and would not at all recommend going here for a meal. Â I would love to be able to rate the servers and the food, but obviously, I never got the chance.
Due to my introverted self-being; I normally would have skipped going here. I went to Twin Peaks for the first time last week with two friends and had an overall positive experience.
- TV's galore!: Â A great place to watch a game(s)
- Food: Although my burger was greasy, it was tasty. Fries were fresh and hot. You can't really over analyze bar food in my opinion.
- Ice cold beer
- Fast service
Mozzarella sticks. Â Get them and then thank me. Â I have never seen any so big, and they were delicious. Â A meal just in the five. Â Not. Kidding. Â The atmosphere is fun and occasionally you get the waitress who causes you to lose IQ points every time she walks by, but means well. Â The waitresses are really attentive, especially since I was sitting with some nice looking men, so we received great service, but to be fair, they were really friendly and nice and stopped to chat every so often. Â Its their job, I know, chat up the tipsy men and hopefully charm an extra few bucks in tips out of 'em. Â Its all good.
Review Source:Horrible place. Â No service. Â Waited 45 minutes to get a drink ordered. Â 5 servers walked by our table before someone noticed we were here. Â The server put in our drink orders walked away....closed three tickets out had time to sit at a table right next to us and talk to some other people and 15 minutes later got our drinks. Â Its like we didn't exist. She kept using the excuse "I am new." Â We requested the game on the tv be changed and that could not even be accomplished in the hour 45 minutes we were there. Â The food was too greasy and did not taste well. Â I could not get out of that place quick enough! Â I don't know if there is a manager who runs this place but if this server makes it a month I will be surprised.
Review Source:More a 3.5, but we can't do that yet.
Went here for lunch last week with the guys from work. At first I was hoping for a clone of the diner from the TV show in the 90's by the same name, but alas, not today. What I did get were scantily clad ladies, burgers, and beer.
I've never been one for "Hooters" style restaurants. I'm there for lunch, not a lap dance. That being said, the servers were friendly and nice, and didn't mess up anyone's order. Drinks were filled promptly, and we didn't wait forever for our checks.
As for the food, not bad. Nothing great, but better than similar restaurants. I had the smokehouse burger and fries, nothing special. The burger was a little greasy, but the fries were awesome.
Overall, if you want to gawk at pretty ladies, it's a good option. I can think of better restaurants to get lunch at in the area, though.
Yes, they use scantily clad, bubbly ladies to rope in the guys, but the concept only works if all phases deliver. Â In this case they hit every guy criteria and deliver a great experience:
-TV's: I've never seen a place with so many HDTV's. Â They have a couple of 80" big screens on each side of the bar, plus TV next to TV next to TV covering every wall around the place.
-Patio: Great East facing patio so it doesn't feel like the surface of the sun in summer. Â Big garage doors that open to give it an open feel.
-Beer: Nice selection and so cold it is almost a beer slush. Â
-Food: Surprisingly good food. Â My buddy had a chicken fried steak the size of a hubcap. Â Philly was tasty.
-Service: Not only are the ladies in "uniform" and friendly, but attentive, perhaps too attentive. Â A few buddies and I were hanging out talking and she would come over, sit down, and talk for awhile. Â We would have to try and pick up the conversation once she left. Â Not a big deal, I'll take over attentive vs. where in the hell did she go?
It is a good place if you are hanging out with your boys, watching a game, and want to have some ice cold beer and a good sammy. Â Heck I even saw 3 or 4 lady customers when I was in there (granted they were old, but ladies nonetheless).
My friend K and I are probably the only girls who will walk into this place freely without being dragged by our guy friends. Â We both lived in Dallas together and Twin Peaks was a bar we frequented often.
We like the food which I personally think is better than most other pub grub. We love the beer and even though they obviously cater toward men the girls were always super friendly to us. Â Any other place in yuppie Dallas we'd be ignored (even by male bartenders) Â Not sure what it is but Dallas guys didn't get the 'Southern Gentlemen' training course! Â Oh and it's always a plus that we're not going to get hit on by the crummy dudes in the place because, well, why would they pay attention to us when these girls have their tatas out? Â We could have girls night and drink freely.
So we were uber excited to hear Twin Peaks was opening here. Â At this point it's more just "our thing" versus "OMG this place is awesome". Â We love it and it makes us happy.
You can pretty much sum up the Twin Peaks experience by watching the Southpark episode where Butters falls for the Raisins waitress.
I was quite surprised by how busy the restaurant was for mid-afternoon. Everything was well organized and moved quite smoothly for a restaurant that has been open a little over a week. Huge kudos to the pre-opening training. This is how a restaurant should be prepared when they open.
The restaurant is definitely designed to bring in the male crowd. From the barely dressed waitresses, to the tons of TV screens covered in sports channels, but they go the extra step in making Twin Peaks a chauvinistic dining environment by labeling their beers and certain food items as man size or woman size.
The restaurant is famous for their cold beer. I will agree that it is super cold when it comes to you, but lacking being served in a frosty mug quickly changes that and it doesn't hold the cold long. They do have a decent variety on tap and they offer samples if you want to try something which is nice.
The menu is small and mostly typical chain bar food. I ordered a Hangover Burger which came with a fried egg and bacon. It was pretty good, but lacked spices. It is served with fries which come in various sizes from wide steak fries to thick cut square fries. This is a major fail as the fries do not cook evenly. Some are crispy, some are soft. The fries have what looks like a season salt on them, but it lacks much flavor.
The service is overbearing. You kind of expect a lot of attention in a place like this, but I was visited no fewer than 6 times, included sitting to take my drink order, sitting to take my food order, coming and sitting and chatting with me while I waited for my order, checking on me a few times, telling me to let her know when I was ready for my check, asking me if I was ready for my check.... I have had dates that were not as attentive as this dining experience. You can expect to be bombarded with "honey", "sweetheart", "darling", etc. It actually reached the point where I just wanted to finish my meal and go.
The scenery is better than other local restaurants that sell the same type of service. Some more curves instead of pushing and squeezing together is needed, but at least the noticeable attempt is much better.
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