If you've never had good bagels (aka a real NYC bagel or some approximation of such), you should consider yourself lucky. Ignorance may not be bliss, but it sure as hell can allow you to find joy and happiness through inferior experiences. I've had good bagels. There are no good bagels at Bagel Sphere. In fact, Bagel Sphere's bagels taste and feel more like firm sponges than like good bagels.
If you've had good bagels, avoid this place. If you haven't, give it a try!
They've also promised donations to two different non-profits I've fund-raised for, and failed to pay a total of three times. My opinions of their product are independent of my disgust for the practice of having a non-profit promote their business only to have the promised donation withheld. As a community business, they would get 1 star.