I frequently visit this restaurant, but very strategically! I go at 5 AM when I get off work and the crowd is gone, or I call in a carry-out order. The staff isn't the most efficient, focused group, but consistently friendly, and the food is almost always great. If you choose to go in for a meal with friends dusting moderate-to-busy hours, don't schedule anything soon after. If you are with fun people and have nowhere to be soon, you won't mind the 2-hour commitment you've made by sitting down, but expect it and prepare for it.
Also, if you are starving before you arrive, order an appetizer with your drinks. They come to your table fairly quickly, and after the drinks are ordered, the servers aren't always the easiest to track down.
Another benefit: If I have $10 to spend and my friends want to splurge on an expensive entree, there is a decent range in filling, tasty menu options with varying prices. If I drink water, ten dollars will easily fill me up and leave enough change for a good tip (this is important... As is the case in any restaurant, good tippers are remembered, and your next visit will be noticeably more enjoyable if you've tipped well on the first visit!).
All things considered, there are plenty of reasons I continue to eat here so often!
I love the character that comes with this place. It is very vibrant, eye-catching, and in a great location. It is also nice to have a 24 hr hookah bar in your town- if such a need or desire arises. The food is actually pretty decent for a place of it's kind- pleasant suprise! However every good comment I can muster doesn't save this place from the absolutely horrible service I experience every single time. I rarely go there for this reason. It simply takes too long to accomplish anything. So, if you have the time and the patience, give it a go and you'll probably enjoy it- just  do yourself a favor and keep your pocket watch out out sight.
Review Source:It is difficult to give Cafe 360 an appropriate rating on yelp because their food is fantastic. The French Toast, mashed potatoes, vegetable samosas, potato wedges and Mac and Cheese are to die for! But the hookah at 360 is disappointing at best especially when compared to other up and coming hookah bars in the Louisville Metro area (Prince cafe being a prime example). During peak hours, service can be frightfully hard to come by but when it is slow in the afternoons the service is great. Overall, this place is definitely worth checking out at least once because it is incredibly unique and worth coming back to for the food alone but hookah lovers will certainly leave 360 with a quite literal bad taste in their mouth.
Review Source:This place stank to high heaven when I went in there. Â The bathroom stunk like rotten piss. Â My wife said the womens bathroom stunk too. Â My sense of this place is that it is a rowdy party place and people have puked everywhere and they get so drunk they just piss all over the bathroom rather than being bothered with the toilet. Â Given the lack of sanitation I wouldnt eat there.....I couldnt comment on the food, but when you get to work and the place stinks, you need to handle it.
Review Source:Cafe 360 is one of my favorite hookah bars. For one, the food is spectacular and cheap. Next, the hookah is really good too. Some of my friends have said they have gotten bad service but I haven't experienced that personally. The only downfall is that if you go on the weekend between 9pm and 3am it can be very busy and it's hard to find a table.
Review Source:I wish I could give zero stars. My friend and I left the other night after being flat-out ignored for 22 minutes after we sat down. The clueless girl working our section acted way more stressed about her workload than she should have. the other two guys working the room couldn't be bothered to pitch in and help. Our server deliberately ignored my attempts at eye contact. Finally we left after I decided that when she eventually graced us with her presence, I could not possibly be polite enough to have a positive interaction with her.
We hopped back in the car, went a few minutes down the road and were promptly helped by a very friendly server.
Reading the other reviews, my experience is apparently not unique. Actually it looks like we got off easy by cutting and running, based on other reviews. I know they're one of the few late-night places, and they do hookahs, but how does the owner/manager seemingly tolerate such inept service?? This place blows. Stay away.
This place is completely unacceptable in every way. Â
To start, the decor is a poorly executed, do it yourself, bourgeois mess. Â Yeah they have hookah, I rest my case. Â
Then the staff. Â For the sake of word economy I'll narrow it down to one. Â Burnouts! Â
Then The food.  It all comes from a can or a bag.  It's Sysco stuff.  Salty, sweet, bland.  You name it they do it wrong.  I was served a vegetable cup side that had BLACK baby corn.  Yes black, as in rotted out to the core.  And grey to black broccoli.  I'm serious, the stuff was rotting into liquid in some parts.  I had french fries that were 1. burnt  2.raw  3.oily  4. freezer burned  5.served both warm and cold on the same plate
Needless to say I have a problem with all this, maybe it's just me.
I go to this Cafe for a few drinks, an occasional hookah and some good 'ol Indian dishes, mind you they are pretty tasty. So when I'm there although I seem very calm about everything, I would prefer better service. You really don't want to order a drink and then keep looking out for the waiter to remind him/her about your drink.
They are just very understaffed, they are always bustling with activity, so why not get a few more pair of hands to steady this ship. I won't stop going there coz i so damn like being there in the midst of all of this, just hoping to be served a little early the next time. :))
Although there are a few nice paintings on the walls, the service here is the worst I have ever experienced in over 40 years as a Louisville resident. They refuse to hire anyone who is not a bitter, slump-backed teenage a-hole. I will never set foot in this place again. Sorry, I'm just trying to save you money and time, folks. Don't do it.
Review Source:The food? Â Fantastic. Â Veggie chili and veggie sandwich were so satisfying. Â The waitress asked us how everything was/if she could do anything else for us about 30 minutes after she dropped off the food, without all the silverware we needed. Â Me +1 were the only customers in the building. Â And, they wheeled out a dirty men's toilet that didn't work anymore - through the dining room. Â Swat away the flies and prepare for completely indifferent/poor service, but stay for the awesome food.
Review Source:I was really excited to see a 24 hour hookah bar right down the street when I moved to the Highlands. Unfortunately that excitement wore down quickly. It is a great location and a fun spot - if you have 4 hours to kill for what should take an hour. The worst service I've had in Louisville hands down. And that was all 3 times I've been!
On the flip side, there are lots of really fun flavors and I did find it really neat that they offer so many combinations of flavors like the Strawberry Shortcake.
Potential: 9, Follow Through: 4
This is probably my least favorite place in all of Louisville. I've been a couple of times and everything here is just awful.
It's not a real hookah bar. Or, technically, it is, there are hookahs. But it isn't traditional, it's like a bunch of stoners bought some hookahs and said, "Let's start a restaurant." And it functions like that. (No offense stoners, I still love you guys).
The service is some of the slowest I have ever, ever seen. It takes hours to eat here and everyone is always kind of aloof and rude. People talk about hipsters here in Chicago but in Louisville? There is a distinct air of better-than-you at this place.
They also screw around with their menu to save time or money and then don't update it or inform you. On one of my early visits, back in the day, I ordered a paneer dish. It came out with tofu. I asked the server and she said, "Oh, yeah, we use tofu in that dish now," and I informed her that paneer was an Indian cheese, not a soy product and this wasn't at all what I'd ordered but they no longer used paneer in their PANEER KABOB. That doesn't even make sense, but there you have it. Paneer IS a very expensive cheese and not easy to come by in Louisville, but just call it a tofu kabob if that's what it is, don't try and trick me into thinking tofu is the same as cheese.
This was the second time that I have been to Café 360. Other than the hookah I don't see any reason to come back. The service is nothing great but could be improved. I don't understand why they took my driver's license away when I requested to smoke a hookah. I can only imagine what they are doing with my license. For a Café they have shit coffee. The coffee at Denny's is better. I wouldn't come here for the food. Its looks horrific!! If you have sleep apnea Café 360 is open 24 hours. For a Café there is no Internet. I personal believe if Café 360 didn't offer the hookah, the café would be out of business. To many good cafes and restaurants on Bardstown Road. Dont forget your drivers license. You need to show you over 18 if you want to smoke. I dont understand why!! Its not t.abaco. Then again I am not sure what it is that you smoking. Try the "sex on the beach" flavor.
Review Source:Didn't get a chance to try a hookah, food, or even any beer due to the poor customer service. Â I've driven by quite a few times, but never had the opportunity to check it out until 2 nights ago. Â My girlfriend and I decided to stop at the bar and grab a drink. Â We were the only people at the bar. Â The bartender didn't say one word, but she continued to make drinks and fill other orders. Â Now, it wasn't crowded, and there definitely wasn't anyone at the bar except the two of us. Â We literally sat immediately in front of the bartender who didn't acknowledge that we were even there for at least 5 minutes. Â I have to admit, it was uncomfortable - I didn't get upset, I just figured she was swamped. Â After a weird, uncomfortable silence with our bartender standing right there, not having said one word to one another - she finally took two menus and literally tossed them at us as she walked off into the kitchen. Â I figured I was being polite and not being a difficult customer up until that point, but that did piss me off. Â
Now, just to make clear - we are NOT high maintenance people who need to be waited on hand and foot immediately. Â I understand a restaurant is busy, and it's not easy work. Â My rule of thumb at any restaurant is to put myself in their shoes first before I start ragging on them with complaints. Â A simple, "hello, I'll be with you in a sec - I'm a little swamped..." goes a long way. Â Not saying anything at all simply makes you feel unimportant and unwanted in the establishment. Â Take care of your customers, and they will take care of you.
EDIT: Against my better judgement, I went with some friends over the weekend. Â My impressions have not changed.
I really don't like giving negative reviews, but I'm hoping this will serve either as a warning to potential patrons, or as a suggestion for improvement to the owner. Â If things change, I'll be happy to eat my words and edit this review.
After all the other restaurants close, this is one of the few that's open, and it's very popular for reasons I've yet to figure out. Â Maybe it's the hookahs, or maybe because it gives hipsters something else to overvalue, along with plaid shirts, fixed gear bikes, and a gross misunderstanding of irony.
The one consistent feature of Cafe 360 is that service is slow, slow, slow. Â The shortest interval between placing my order and getting food was an hour, and the place was only half-full. Â This wouldn't bother me so much if it was really great food, but the food there isn't that complicated; it's sandwiches, chicken tenders, etc. Â There is nothing transformational about chicken and waffles, they've been around for a long time, and other places make it way better, so you can stop pretending that putting breakfast and dinner on the same plate is a unique dining experience. Â If you want a drink refill, you're going to have to track down your server when he or she comes out of the kitchen, which can often be a good 10-20 minutes. Â
This isn't hyperbole. Â There have been times where I have simply gotten up, driven 20 minutes to get home, prepared, and eaten my own food before my friends at 360 have gotten their menu orders.
The food is fine most of the time, as long as you don't make any special requests or omissions. Â If you don't like sour cream on your quesadilla, you're just gonna have to scrape it off when you get it, because they're going to forget you asked them to leave it off.
If you're just there for drinks and hookahs and you have absolutely no place to be for the next 2-3 hours, then yeah, I can see why you'd want  to go here, but if you want food late at night, I'd go with Spinelli's Pizza, or even grab something from a Steak 'n' Shake or a 24-hour Kroger.  Even though the food is relatively cheap, it's just not worth it for the privilege of sitting in a cramped, smoke-filled room for two hours to eat so-so food you could just as easily make yourself.
This was seriously the worst service of my life. I waited TWO HOURS just to pay the bill  - ontop of the hour and a half it took to just GET the food. And the waitstaff was unapologetic and even rude about the wait. The food was also terrible. And when the bill finally DID come, I found out the server added in his own gratuity... as if some how it was earned. Seriously, terrible. Never, ever again.
Review Source:I have been to this place twice and both times I was disappointed. Â I got some kind of grilled chicken sandwich the first time I went to this place. Of course the "grilled" chicken was cold. Â How do you mess up grilled chicken? Â The service was also super slow. Â
Against my better judgment I went to this place a second time. Â This time my friend and I both got the hot brown. Â When they came out, you could barely even tell that they were the same entree. Â My hot brown tasted terrible and again the service was super slow. Â I bet my friend the food would not be out for 45 minutes after we ordered. Â Guess who won that bet?
If you want to smoke hookah then go to this place. Â I do not smoke so I will never be going back to this place again.
This was about the 3rd or 4th time I have been to Cafe 360 in the last 5 years. I live in Evansville so when my boyfriend, who's never really spent any time in Louisville, and I were coming to town, we popped on over. We got there mid-afternoon and aside from two people outside smoking, there were no customers inside. I recalled the place looking very colorful and kitschy. I guess that was a long time ago because now it just looks sad. If you can get past the incredibly worn floors, tables, and chairs (some with holes in the seats), then you won't be disappointed.
I had the chicken biryani which was good but I should have asked for it mild. My boyfriend had fried chicken (which was hand-battered and boneless) with a sweet baked potato. He said he liked it so that's good. I had sweet tea which I think was made the previous day or it was insanely strong, I couldn't decide which.
Service was fast since we were the only customers. We both spent about $12 on our lunches total which isn't *too* terribly awful. While the food wasn't bad, we may try the Fleur-de-Lis or Avalon next time we're in town.
Mediocre. Â Not bad, not good. Â My mom's ravioli dish was pretty tasty, my breakfast dish had one of those hash browns like from McDonalds. Â Location is good, service was okay. Â Reminded me a lot of a cross between a San Francisco diner on Haight and a Thai backpacker hangout on Khao San Road. Â
Two stars for location, good people watching, and okay food.
I have complained many times for Yelp's lack of a half star system, I'll also complain for having to give any stars.
We were there with a rowdy group for the Derby on our first night in town (the joint was walking distance from the house we rented).
I can honestly say I will actually remember this place for giving me the worst meal of my life. Â Every single thing that came to the table was awful. Â Being in the "spirit", and because the waitress recommended it, a few guys at the table ordered the "Kentucky Hot Brown". Â Now, you can say we are a-holes for even ordering something like that, but to see it is almost worth ordering it. Â It is that bad.
Horrible, horrible, horrible place. Â Awful, terrible, g*d-awful. Â And the service sucked just to top it off.
It was super loud and crowded in there. The varied aromas of the hookas around the room was nice even though I don't smoke. The draft beers were $3 a pint, which was reasonable. My friends are regulars and always go on about the great times they have. I had a pretty good time, but was neither hungry nor fully awake, so I might not have appreciated it as much as I might have under other conditions.
Review Source:How do you rate some place after you were wasted when you ate there? I s'ppose it'll have to be a delirious drift of a review-- similar to my state of mind when visiting Cafe 360.
Picture this:
It's Halloween night.
I've been out at a concert drinking Kentucky bourbon.
I'm dressed as Indiana Jones, the female version.
We order a hookah with vanilla/strawberry combo.
I don't know why I ever smoke the hookahs...'specially after drinking bourbon all night. Â It made me feel even sicker.
Ordered a couple of the vegetarian items:
 *grilled veggie sandwich (was O.K., save for the PROVEL cheese they poured over the top of it)
 *Can't remember the other one.
  *All I know is that the sandwich came with fried green tomatoes, and even though I'm not from the south, my home cooked fried green tomatoes are better than these.  They tasted like poor little overcooked hockey pucks. Â
  They had a trivia contest while we were there and gave away free shit from the menu (that was pretty cool).
  They have a rockabilly feel (that's pretty cool too)
Wandered in here after checking out Pita Hut for lunch and the man behind the counter said, "Hope you find some place cheaper." Cafe 360 is cheaper and I enjoyed the food, too. Unfortunately, we were in a hurry, which is a no no here (read other reviews)! This is the first time in a long time I've seen a Monte Cristo on a menu, so even though the 24/7 breakfast menu (burrito) looked appetizing, I had to see how their MC measured up to my mom's. Quite delicious, and of course I asked for syrup to eat with it.
Doubt this place will be my hangout, though. Not the best atmosphere and booth conditions are ratty. The restroom smelled nasty.
We went here during Lebowskifest weekend mainly because we'd been once before on a previous trip and there were outside tables.
Here's a tip - if you are interested in eating and are starving, do not sit outside. Our server tipped us off that the inside tables get priority over the outside tables, so you will wait for an eternity. We did. It bit.
The food is an eclectic mix of Indian and diner food, pretty affordable overall. I am kicking myself for not having Indian since everyone says its so good, but what we had was pretty unremarkable - Veggie Clubs and fries. We devoured everything because we were starving when we got there and then waited on top of that.
24 Hour availability is a serious draw, though, and in a pinch I'd probably end up here again.
I am from Cincinnati, and maybe it's because the Hookah bars we have are that much better, or Cafe360 is just that bad. Â My experiences have been horrid there.
I understand the smoking law in Louisville, and I get the whole must purchase a food item along with the hookah, but still...
Essentially what I'm getting at is, here in Cincinnati, 4 people to a Hookah, okay, free coals until the tobacco runs out, then refills are available. Â At 360 you have to pay for a new hookah every time your coal runs out, AND it is expensive. Â My friend and I went and both spend about $14 because we also had to tip.
As opposed to the $8 each of us could have paid in Cincinnati with a tip included.
By the way, the place is TINY, and is always packed, so wait forever, be cramped, spend a fortune. Not my cup of tea.
Interesting place to go. Â They are located on the Bardstown Road and Alta, where I have seen restaurants open and close in a matter of moths. Â I think that staying open 24 hours has saved them from the demise of others that have been in this spot before.
There is definately a variety of different foods on the menu that you will find. Â Since there is a connection with Kashmir and Cafe 360, you find similar Indian Items on the menu. Â The food isn't bad. Â It's not anything to go jump up and down about. Â Most of the time, it takes forever for the food to come out...even when it's slow. Â
I could take or leave the Hookah smoking. Â In tradition of keeping Bardstown original and following "Keep Louisville Weird" slogan, I am glad they are there.. keeping the dwindling Bardstown Road character alive.
Cafe 360 is one of those places that's not as good as it sounds at first--unless you're in the 0400 breakfast set. Which is cool for a town to have and essential to having a scene I'm more than too old to be in, smile. However, the hookah smoking doesn't match well with the food. I had a couple good breakfasts here when the smokers were all asleep.
Review Source:I couldn't categorize Cafe 360 because their menu is so eclectic. They try to summon an India-esque ambiance inside with music and a few knickknacks, but the truly hideous paintings on the wall and the not-kitschy, just-gross tables destroy any attempt at atmosphere.
However: it is open 24 hours a day, and conveniently located in the Highlands, so it has become a reliable 4:30 am stop once the bars close. The food is hit or miss, but there's a pretty easy heuristic to follow if you want someting good: eat the Indian food. The samosas are delicious and the Kathi rolls are dreamy. Bypass anything in the way of a diner standard like grilled cheese, fries, or mac 'n' cheese--they are subpar. (Hit up Twig 'n' Leaf or Barbara Lee's if that need strikes in the middle of the night.) The fried green tomatoes were unexpectedly delightful, though.
The huge, huge downside of this place is that it is part hookah lounge, which essentially means you have to enjoy your food next to a bunch of high schoolers thinking they're getting high off tobacco flavored with things more appropriately found in a bag of Skittles. Grape or strawberry, delish. It is kind of funny watching the kids hold it in and inevitably burst into a coughing fit.
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