Hmm, I checked in, left a tip on yelp and then because it was Friday and Octoberfest weekend guess I forgot to review. I have been here twice. Both times I was invited, Once by a ticket for a warming hut during the Super Bowl and secondly by public offering for Octoberfest.
Both times the service was great, food was ok and the drinks were fine. Top shelf booze and real german beer offerings for Octoberfest.
The reason for my low rating is simple -- no hospitality. I grew up a Hoosier and am recently back from Chicago and something in this city I love is off. I remember a phrase Hoosier Hospitality ( maybe it dates back to Hudnut, I am not certain) but this isn't what you get at The Columbia Club.
During the Super Bowl, we were invited to stop in for drinks and a live band. The band was good and the drinks were warming. But, we were not allowed into the bar...members only. Thanks for inviting me to visit your club and then retreating to your secret cave so that you don't need to talk to me,.
Octoberfest was a washout, literally. It stormed hard at 5:30pm, I live close and went over after the storm. There were some tents up and the band and party was going on. I picked up some overpriced beer and a brat and looked for a table. Everything was drenched except for 10 empty tables under a tent. I think there was one person sitting at a table. I went and sat to enjoy the reheated brat. Soon a security person approached and told me the table was for members only. Sigh, thanks again Columbia Club. If you need to be exclusive at least make it so that it seems you have a reason. No one was there enjoying your sheltered tables but yet it wasn't ok for the public to access them since they were yours.
Don't worry, I am talking my ball and going home. With so many cool events and places to visit in Indy that do have Hoosier Hospitality I probably won't be back.
I stayed bc of a convention nearby. Great location. I upgraded to a delux room it was a nice sized suite for around 200 but the couch was from 1973 with rips. Pretty clean room. Anyways, the check in desk had the same rude girl working there. You check in she throws you a key and good luck from there. No thanks or this is where the ice machine is or this is where the elevator is. They have one vending machine for 10 levels and it was out if water the entire 5 days. All in all it was an acceptable stay but I would suggest a real hotel if you can get one. Also cancellation policy is crazy do make sure you don't plan on canceling.
Review Source:Asked for renovated room. Room was nice, but had a few issues: the shower head only half worked and the ironing board was dirty. Showers are important to me so I asked to be moved, which the staff arranged. Ultimately a decent experience. Also note that pool is in a windowless room that smells strongly of pool chemicals.
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