Service was poor. They got our order wrong and we had to wait a half an hour for a shake. All that aside, the food was delicious and the atmosphere is fun.
It's a medium-priced burger place thats good for bigger groups. We went late on a weeknight so it was not very crowded, so I can't comment on how they handle rush-hours,but our food came out quickly,
I miss going to Fuddruckers from when I was a kid. Â This is the only location I know of in the Twin Cities area, and the warm and friendly atmosphere has not changed. I do enjoy the condiment bar and being able to pick my own toppings, though you do pay a bit more than some of the other burger joints around the cities that offer wait service.
Review Source:Great for a chain place, I ordered a deluxe burger with bacon and mushrooms on it and once at the topping bar I added lettuce tomato, onions, pickles, mayo, spicy brown mustard and cheese sauce and also got some cheese sauce for my fries and it was great. I really loved how fresh the ingredients are for the toppings, I was in burger heaven and my 4 year old daughter loved her chicken bacon swiss sandwich with fries and oreo ice cram treat and my 85 year old grandma loved her burger and fries as well. If I was to have a complaint of this place it has nothing to do with food quality or customer service at all is the other customers were annoyingly slow at the topping bar and fountain pop machine, like dude it doesnt take 20 freaking minutes to put toppings on your burger or to refill your pop glass and then sit their blocking the fountain machine before you even know what pop you want. I had to put all of the fixings on my daughters as well as mine and my grandmas burgers because my 4 year old would drop her plate and my grandma has joint issues so needs assistance just walking  let alone carrying a plate and walking to table on top of that, so like 10 minutes after we got food I was back at table because of other people dinking around, pay attention if thats you and get the hell out of the way. The customer service was great here as when we were done eating my daughter wanted kiddie toy junk out of a vending machine and while putting my dollar worth of quarters in machine the toy which was a ball rolled out of the machine on the floor then underneath another game machine and my baby was heart broken for a minute cause she thought she lost her toy, wrong, the manager on duty came to the rescue and moved the machine the ball was stuck under and retrieved the ball for her.That was awesome.Also my bill was under 40 bucks for 3 meals and desert for me and my daughter and they dont ask if you want to tip on there reciept you have to sign if you use your credit card which is annoying that other places that do do that and your not getting waitor service or a pizza delivered to you rather you pick it up they try to make you feel obligated to still tip even though me the customer is still doing some of the work to get myself a meal and not being brought to my table or door. Everyone was stuffed after leaving so I definetly got my moneys worth and the food was great. I wish they still had the Roseville location as I loved Fuddruckers as a kid too but never go anymore because I live in Maplewood and am rarely in the southwest metro  so I probably wont be a frequent customer at this location but if they start building locations in the east metro again they will definetly get more of my business, hint hint Fuddruckers CEO.
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