Jimmy John's

Terrible.  It was our first time ordering for delivery.  After an hour of waiting for the food, we called to check on it and the employee told us three orders went out for delivery and no one had received theirs yet.  An hour later we called back and we were told that the driver tried calling us but no one answered.  No calls and no doorbell.  The lady on the phone kept insisting that we were called but there's no way.  She didn't even try to remedy the situation.  We will never order from them again.

I refuse to order from this place anymore.  The service is off the charts terrible.  I had been a long time loyal customer. I ordered delivery for myself and my kids three times a week.  My order was wrong 50% of the time, but we still kept ordering because we love Jimmy's.  However, my last order never arrived.  I called them several times asking where it was and the "so called manager" kept telling me the driver was out.  After 1.5 hours I called back (my third call) and she told me that she forgot to place the order.  I asked why she did not call me, and she had no answer.  I sent corporate an email and they said the owner of the store was going to call me, but never did.  This location is run so poorly and the employees are extremely rude and incompetent.  I eat less Jimmy Johns now, but I have no regrets, at least my delivery's are correct now.

the fact that I have to get my sandwiches delivered from this specific location due to where I live makes me want to never order delivery from JJ's again. There is always something missing or wrong from my order from this one. I don't get it.