Jimmy John's

I called to have subs delivered and was told that I did not live in the delivery radius of this store and that they only deliver within a 2 mile radius. I insisted that I live within a 2 mile radius of the store but was told that I don't. I Google-mapped my location and found that it was 1.9 miles from the store. I called and spoke to the manager who told me that, in fact, the policy isn't "within a two-mile radius." He then began to spout out arbitrary streets that supposedly bounded their delivery area, none of which my apartment was out of. Finally, he just told me that he wouldn't deliver to my address. The customer service at this location is appalling. Picking and choosing who you are going to deliver to in this fashion is incredibly unprofessional. I rarely have an opportunity to receive such terrible customer service.  After writing an email to the store management,  I was told that their inability to deliver to customers that are certainly within the delivery range was a "strategic decision."  It is a disgrace that restaurants such as Jimmy John's refuse to deliver to any areas that are not primarily student-populated.  Not only is this a racist policy, as this certainly wouldn't 1.9 miles from a suburban store , it also denies the community as a whole access to quality food (i.e. something other than fried chicken). Two loyal customers lost.

I've had a mixed bag of experiences here. Most of them are drunken, and therefore satisfying, but one time the customer service bothered me.

I did go here very drunk once, and therefore I may be in the wrong, but I think they pegged me as a drunken idiot and that's what resulted in me paying for a sub that I never got and then being dismissed as forgetful. I can't blame them, they probably get a lot of those, but still, I value customer service a lot and I think I was slighted.

I also got this once when I was stone sober and was not overly impressed. The cold sub was lathered in mayo and was dominated by that flavor. Not the best.

The 3 stars reflects the general experience, which is a satisfying, filling sandwich for an incredibly cheap sandwich.

I'm not usually one to give many 1-star reviews (you can see my profile), but restaurants like Jimmy John's really deserve it. I really do not see the appeal to Jimmy John's, other than they're "freaky fast" especially with delivery. Yes, they are extremely fast. But with quickness, lacks quality.

I went up, ordered my sub and requested the veggies I wanted. Whilst paying for my sub - it was already done. Awesome, right?

Well...here comes the part about the sandwich. The roll was clearly stale, as noted by the "gluey"ness of it. The meats were ok, but personally, I would have liked them heated up or toasted - both things they don't do to meet their "freaky fast" timeline. The veggies were well past their prime. Hint, browning iceberg lettuce means it's been sitting there too long or that you have a broken refrigerator. I don't want to get into too much more specifics, but in general, the quality of the food was crap.

It's cheap. It's fast. But unless you only have a minute or two to spare, skip Jimmy John's and head to any of the other bazillion sandwich places within a mile. Quiznos, Penn Station, Chipotle, Currito, Five Guys, Potbellys, and Panera (just to name a few) serve much higher quality meals for just a few more minutes of your time.

With my few experiences around Jimmy Johns around the country, it is the same for me everywhere. It just isn't my cup of tea. If you're a Jimmy John's fan, then there is probably nothing wrong with this location. But it really doesn't cut it for me. The minute I save or the few dollars back in my coffers aren't worth this experience for me.