Sarpino's Pizzeria

Seriously worst food I've eaten in chicago. Ordered appetizers, and sandwhiches. Food was cold, & Yes I understand that it is cold outside, but seriously? No delivery bag?

Free delivery which doesn't happen often in Chicago.  Ordered some calzones and they were so tasty!  Basic fast food Italian but sometimes that's what you need.

I ordered a pizza to be half sausage and half tomato. It arrived at my residence a half hour later than the quoted 35 minute delivery time. The pizza was wrong and was all sausage. I called the store and the manager didn't want to refund me or switch it out. He said it wasn't his fault and that I hadn't specified even though I had and there were others around me that had heard me place the order. I'm a vegetarian so that was the reasoning to split a pizza with a friend and make half the pizza with non-meat toppings.
I asked him why I would order an entire pizza that I couldn't eat. He replied that "This isn't my first year working here," and I retorted with, "This isn't my first time ordering pizza." I asked what I should do with the pizza and he suggested, "Just throw it away." It wasn't until I threatened to call the cops that he offered to send the driver back in an hour. The driver later arrived back without incident with a cash refund.
Before I had threatened, the manager said the best he could do was to give me 50% off my next order and I asked him how this experience would make me a return customer. I never asked for free food, I just wanted a refund.

Haven't ordered there since and this was a few months ago.