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  • 0

    Well, it's McDonald's.  My son loves the arches, so this is where we go for daddy-dates sometimes.

    Food comes out a little slower than "fast-food" at this location.

    Also, make sure to let me know if you hang out for more than 30 mins...there's a large sign on the door of this location that says you cannot stay longer than that "while consuming food."  Hard to miss....

    Review Source:
  • 0

    This is a decently clean restroom but nothing special. Like all McDonalds the restroom and whole store has been renovated for a more modern adult feel.  the restroom was clean but doesn't look like it has been really scrubbed hard.
    I'm still wondering why McDonalds hasn't jumped on the xlerator bandwagon yet. Man i love those hand dryers!

    Not that i have a baby that needs changed but some guys do, so where better to do that than a baby changing station. Unfortunately this restroom does not have one so i guess its back out to the car or as I've seen.in the past (not at this McDonalds) just do it right there at the booth....eeeewwwwwwww

    Review Source:
  • 0

    This has got to be the worst establishment in the country. The couple times I've been to this McDonald's location have been horrific, but this past one will be the last.

    I asked the cashier if I would get the most monopoly pieces if I ordered a large number one and she said that was correct. I ordered a large number one (Big Mac meal), paid the cashier and drove to the next window. When I got to the second window the girl advised me that the cashier had put the order in as a medium and I would have to give her 50 cents for the large. I explained that I had ordered a large and should not have to pay for the cashiers mistake. The girl ended up giving me a sweet tea cup with diet coke, a medium size fry, and a big mac container all of which did not have any monopoly pieces. I noticed the error once I was home, so I had to drive back to the store. I explained to the manager, that I was given the wrong items. The girl at the second window gave me the wrong order again, and then the manager took it back and replaced it with the correct order. I told the manager I didn't feel I should have to pay for the experience and he advised the my card was not charged. I asked very clearly multiple times if my card had been charged and the manager eventually admitted that the original charge had not been reversed. The manager claimed that the charge could not be reversed because it had been completed on the previous day (it was around midnight). I checked the original receipt and had ordered after midnight, which I then told to the manager, but he still refused to reverse the charge. I returned the food and he still refused  to refund my money and then threatened to call the police.

    I realize that I probably shouldn't get worked up over an interaction with the late night crew at a fast food restaurant as they're almost guaranteed to be social and mental degenerates, but this interaction went to horribly wrong that I had to write about it.

    There's no way in hell I'll ever return to this particular location.

    Review Source:
  • 0

    OK, I gave a McDonald's five stars?  Let's face it: we're talking a fast food outlet here, not a top-rated white-linen restaurant.  I am comparing it to other fast food places in the vicinity.  If this is the basis, my experience was five-star.

    Breakfast, 9am, Wednesday morning.  Walked in from across the river, fine sunny day, 63 degrees.  Already in a good mood when I entered.  Was greeted by a cashier even before I had my sunglasses off.  I ordered my usual - egg mcmuffin, medium strawberry-banana smoothie, water cup - and was allowed to swipe my own credit card (don't have to worry about prying eyeballs on my numbers).  

    Order came out even before I had time to fill my cup with ice and water.  Can't beat that.  Food was its usual consistent almost tasty, but at least you know exactly what you are going to get: no surprises like you might get at other chains.

    Restaurant employs one worker to solely clean behind customers.  Another is outside spraying the lot and emptying garbage cans.  Lots of business, yet the place is clean.

    Great (by fast food standards) experience.

    Review Source:
  • 0

    This is what I call the Bill Cosby McDonald's. They are ALWAYS playing some sort of jazz music and the decor looks like a Coogi sweater. A COSBY SWEATER!

    Anyways... this McD's is very close to my work and as such is an occasional stop for lunch. I've had pretty average service from this location but I've also had my weird experiences as well.

    For instance, one occasion I got out of my car and there was a child with plastic tub full of snakes just brandishing them around, shirtless. You know, like you do in Covington.

    Snake brandishing aside, solid food, solid peeps make this a busy McD's.

    Review Source:
  • 0

    Yes, there is always a long line in the drive-thru of this McDonald's.  It's not because the service is bad though.  It's because it's the only McDonald's in Covington and people love fast food in Kentucky.  

    Come on people, you give it 1 star because you had to wait in line?  Not their fault.  Yell at the hungry-face in front of you who ordered 3 Big Macs, a large fry, apple pie, McFlurry, and large Coke.  There are some seriously HUNGRY people at this McD's.

    It's a McDonald's.  It's like any McDonald's.  Take it or leave it.  No better, no worse.  My food has always been fine here.  It's close to my house, and yes, it's very busy, but people love themselves some cheap meat.

    Review Source:
  • 0

    Who's up for using some steel toed boots on a dead horse?

    This is the saddest "restaurant" I have ever been to.  I only ever go there when I'm fallen off the No Fish Wagon and desperate to get to the rock gym.  But it's a mistake even then.

    There should be some advantage to fast food.  It should, at least, be fast.  But the petrified line of cars at the drive-through here makes the "Global Warming" light in my head blink epileptically, and when I go inside I am almost completely ignored.  

    Last time I tried this, I was the only customer who had bothered to come indoors.  A sickly looking woman was selling cosmetics to the old lady-lifers behind the counter, who were more concerned about the saleslady's health than any very necessary improvements to their looks.  Or their jobs.  I imagined what it must be like to earn one's living from McDonald's or Avon and kept my mouth shut.  

    At least fifteen minutes later, I emerged with a single fish sandwich (crusty) and a healthy dose of depression.  

    Proximity to any McDonald's seems to me to be inversely proportionate to one's current socio-economic success.  Am I crazy?

    Review Source:
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