I placed an order and was quoted a wait time of "an hour to an hour and fifteen minutes." It has now been well over two hours. No pizza. I called the store - nothing but "I'm sorry."
There are TONS of good pizza places in Boston. I recommend you order from somewhere that actually delivers their pizza.
Before ordering, ask yourself: can you risk a TWO HOUR wait time for pizza?
Update: after a nearly two and a half hour wait, a cold pizza was delivered. After negotiating with the manager, he reluctantly refunded our money. Really sad service.
Update #2: an OTTO employee contacted me to apologize, offer a gift certificate, and explained how seriously they took this problem. They have apparently implemented new procedures so people get their pizza in a reasonable time frame. I'll update again after trying another order.
I've been wanting to try Otto since it opened in Coolidge Corner and Rachel C raved about it.
My friends and I ordered delivery on Friday, but I guess only the BU (Comm Ave) location delivers. So I still haven't tried the Coolidge Corner location!
I spoke to someone on the phone who gave me advice on which pizzas to get and how many salads. He was very friendly and very helpful!
We ended up getting 2 large pizzas (Sausage and Vidalia Onion and a Butternut Squash, Ricotta and Cranberry) and 2 salads (House with Red Wine Vinaigrette and the Crunchy Green, with Green Apple, Cabbage and Green Goddess Dressing).
I tried the House salad, which was decent, but didn't get to try the Crunchy Green. My friend told me it was "AWESOME!" The salads are small - they are definitely "personal" sized, although 2 of us split 1, because I didn't have a ton of salad.
As for the pizzas - they are AMAZING. The Butternut Squash was definitely the group favorite. I had 2 pieces and could have eaten the entire thing. It wasn't too heavy, but was super flavorful.
The Sausage & Vidalia Onion was messier and greasier, but was very good as well. I had 2 pieces the next day for lunch and it was good, but just not AS flavorful as the Butternut Squash. I would try it again, but would maybe get another meat one over this one. But I would DEF get the Butternut Squash again.
Btw - these pieces are HUGE. I had 2 Friday night and then a 3rd later in the evening and was SO.FULL.
For 2 large pizzas and 2 salads, it came out to $62 with tip (free delivery though!). That's pricey, but not when you break it down by person and consider 3 of us went home with leftovers. Also, $21 for a large, fantastic pizza? Not too shabby!